Senior Credit & Collection Analyst
Posted Updated
- Manage a portfolio of customer accounts and drive timely collection of outstanding receivables.
- Monitor aging reports, identify delinquent accounts, and execute collection strategies.
- Engage directly with customers to resolve payment disputes and secure payment commitments.
- Partner with Sales, Operations, and Finance teams to address billing and account-related issues.
- Support credit reviews and customer account management activities.
- Prepare and analyze AR, collections, and aging reports.
- Maintain accurate customer records within Oracle or equivalent ERP systems.
- Identify process improvement opportunities and support credit and collections initiatives.
- Provide guidance and support to team members as required.
- Ensure compliance with company policies, internal controls, and the UL Solutions Code of Conduct.
- Diploma or Bachelor's Degree in Accounting, Finance, or a related discipline.
- 1 to 3 years of experience in Accounts Receivable, Credit Control, Collections, or Order-to-Cash functions.
- Strong understanding of AR processes, collections practices, and customer account management.
- Experience working directly with customers to resolve payment and collections issues.
- Proficiency in Microsoft Excel and Microsoft Office applications.
- Experience with Oracle or similar ERP systems.
- Strong communication, stakeholder management, and problem-solving skills.
- Ability to manage multiple priorities and work independently in a fast-paced environment.
- Willing to travel to Taiwan and other countries occasionally, approximately 1–2 times per year.