Senior CRM Manager

We have partnered with a client seeking a Senior CRM Manager (Dynamics 365 CRM) to lead the business adoption, value realisation and continuous improvement of their CRM platform across a national professional services organisation. The role will be business‑facing, focused on training, user adoption, stakeholder engagement, and translating business needs into clear user stories for delivery by IT and external partners. This is not a hands‑on development role and does not involve specific line m…