Senior CRM Project Manager
Summary
Senior CRM Project Manager who leads end‑to‑end CRM/ERP implementations, gathers business requirements, writes functional specifications, and manages project timelines, stakeholder communication, and go‑live activities, primarily using SAP CRM.
abra SAP Department is seeking for an experienced CRM/ERP Implementer & Project Manager.
We are looking for a skilled SAP CRM Implementer & Project Manager to lead and manage end-to-end CRM projects, from initial setup and requirements gathering through implementation, go-live, and ongoing support.
This role requires strong CRM/ERP implementation expertise, proven project management experience, and the ability to lead projects from scratch, including requirements analysis, specification writing, client presentations, and coordination of multiple stakeholders.
A full-time, hybrid position, based in Central Israel.
Key Responsibilities:
- Lead and manage end-to-end CRM projects from the initial setup and planning stages through implementation and go-live.
- Gather and analyze business requirements and translate them into effective system solutions.
- Write functional specifications and define project scope, processes, and deliverables.
- Manage project timelines, tasks, stakeholders, development teams, testing, implementation, and go-live activities.
- Present solutions, project progress, and deliverables to customers and key stakeholders.
Requirements
- At least 5 years of experience in CRM/ERP implementation – required.
- Proven experience in project management, including leading projects from the initial setup stage – required.
- Experience in writing functional specifications and defining business requirements – required.
- Experience with SAP – an advantage.
- Strong communication, presentation, and stakeholder management skills.
Personality requirements
- Strong ownership and ability to lead processes independently.
- Excellent interpersonal and communication skills.
- Systematic, organized, and solution-oriented approach.