Senior / Customer Service Administrator (Penjuru)

Job Responsibilities:

• First point of contact for the customers assigned
• Use the various tools to facilitate the orders until it reaches customer
• Provide open order report and alert customer actively on shipments and FG.
• Coordinate with plant and customer on the reject returns
• Adhere to Company's policy and procedures.
• Involve in audits and manage invoice payment issues if any.
• Facilitate customer visits as and when needed.
• Responsibilities with respect to significant aspects related link to operational control in work area.
• Any other duties as assigned by the supervisor.
  

About you:

• Minimum 1-2 years of experience in customer service, order processing, or administrative roles
• Diploma in Business Administration or equivalent
• Strong attention to detail and ability to prioritise tasks effectively
• Good communication and interpersonal skills
• Proficient in Microsoft Office applications