Senior Customer Success Engineer - Data Platform & DR&R
Summary
Senior Customer Success Engineer at Veeam owning long-term outcomes for 5–50 Enterprise and Commercial-Named accounts ($100K+ ARR) on the Veeam Data Platform: leading onboarding, adoption, and optimization, flagging churn/migration/upsell opportunities, and applying disaster recovery and resilience expertise. Based in New South Wales, Australia.
Veeam Software is seeking a Senior Customer Success Engineer to own long-term customer outcomes across the Veeam Data Platform. You will lead onboarding, adoption, and optimization, proactively identify churn risk, migrations, and upsell opportunities, and apply DR and resilience expertise to deliver measurable value for 5–50 Enterprise and Commercial-Named accounts with $100K+ ARR.
You will collaborate with Sales, CS leadership, and executive stakeholders to shape adoption roadmaps, influence