Senior Customer Success Engineer - Data Platform & DR&R
Summary
Senior customer success engineer at Veeam owning onboarding, adoption, and optimization of the Veeam Data Platform. Day to day: spotting churn/migration/upsell opportunities, running technical success plans, applying disaster recovery expertise, and engaging CISO/CIO stakeholders alongside Sales and CS leadership.
Veeam Software is seeking a Senior Customer Success Engineer to lead onboarding, adoption and optimization across the Veeam Data Platform. You will proactively identify churn risk, migrations, and upsell opportunities, applying disaster recovery expertise to deliver measurable customer value.
You will own the technical success plan, engage CISO/CIO stakeholders, and partner with Sales and CS leadership to influence renewal terms and expansion opportunities.