Senior Customer Success Engineer - Data Platform & DR/RR
Summary
Senior customer-facing engineer at Veeam who leads onboarding, adoption, and optimization of the Veeam Data Platform for Enterprise accounts, applying disaster recovery and resilience expertise to spot churn risk and upsell opportunities while driving renewals with CISO/CIO stakeholders.
Veeam Software is seeking a Senior Customer Success Engineer to lead onboarding, adoption, and optimization across the Veeam Data Platform. You will identify churn risk, migrations, and upsell opportunities while applying DR and resilience expertise to deliver measurable customer value.
You will engage with CISO/CIO stakeholders, build adoption roadmaps, and drive renewal strategies in collaboration with Sales and CS leadership, supporting long-term ARR growth across Enterprise accounts.