Senior Customer System Enablement Engineer 資深客戶系統導入工程師

Apply here: https://micron.wd1.myworkdayjobs.com/External/job/Taichung---Fab-16-Taiwan/Senior-Staff-DRAM-BIOS-Firmware-Partner-Lab-Support-Engineer_JR105982

Job Description
What’s Encouraged Daily:

Serve as the primary onsite engineering interface for enabler and customer validation and qualification engagements.
Build and sustain trusted relationships to ensure specification and test requirements are clearly understood and met.
Align Micron test strategies and plans with joint validation expectations from key enablers and customers.
Proactively identify and drive improvements to Micron customer validation and qualification processes.
Develop and deliver technical content for customer‑facing and internal presentations.
Partner across teams to identify, assess, and mitigate customer validation and qualification risks.
Support enabler and customer sample bring‑up, ensuring delivered solutions meet defined expectations and requirements.
Optimize the memory SI through modifying the BIOS setting, and compile it to test.
Lead technical debug and root cause analysis efforts, providing clear, timely communication to stakeholders and customers.
Create and maintain customer validation reports and shared documentation repositories.
Educate Micron development and validation teams on customer qualification processes and critical customer requirements.
Communicate issues, risks, and insights to engineering, planning, and marketing teams to enable informed decision‑making.
Coordinate and facilitate technical meetings, including status updates, issue reviews, and resolution discussions.
Using AI to have better data analysis or work efficiency
How to Qualify:

BSEE / BSCE or equivalent.
5+ years of experience in DRAM Product, Design, Validation, or related engineering subject areas.
Excellent time management, problem solving, and analytical skills.
Excellent communication and presentation skills.
Comfortable working with and driving multi-functional teams.
Hands-on experience with Memory Reference Code (MRC) review / integration and debug BIOS
Capable of using Logic Analyzer and Oscope for the memory related issue
Familiarity with x86 and/or ARM platforms
Experience with memory initialization, training, bring‑up, or debug strongly preferred

What Sets You Apart:

A strong, dedicated personality who can work as an advocate for enabler & customer validation needs with the internal engineering & business teams.
Able to relay technical information to and from enablers and customers, verbally and in writing, at a professional level.
Demonstrated discernment to understand and communicate enabler & customer impacts and tradeoffs.
Demonstrated Program Management experience a plus.
Cloud/Hyperscale/Graphics ecosystem enabler and/or customer experience is a plus.
Experience with Semiconductor manufacturing a plus.