Senior Cyber Analyst E2

As part of the GSOC (Group Security Operations Centre), you will be focused on minimising or avoiding impact to our services from cyber-attacks through early detection and, where necessary, urgent response. You’ll be responsible for ensuring cyber security alerts are investigated in line with playbooks throughout the cyber incident lifecycle.

This includes initial triage, detailing investigative steps to support findings, taking appropriate response actions or escalation as necessary.

This role sits within the Detect & Respond sub-team of the Group Security Operations Centre, under the Cyber Security tower in Security & Resilience.

We are happy to consider flexible working approaches to help you perform at your best.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this role, you'll be based at your nearest regional office or hub. We value time spent together to connect with colleagues for collaboration so there will be a regular requirement to attend our Swindon site approximately once per quarter. If you are based at an office location, you'll be expected to meet our hybrid working requirement of at least two days a week, or 40% of your working time if part-time, in the office. If your application is successful, your hiring manager will provide further details on how this works.

Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.

If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.

What you’ll be doing

Part of your role will be to act as a point of experience and escalation for more junior analysts, to guide and drive thinking around appropriate and timely response actions and ensure that, when action is required, it is appropriate and taken sufficiently rapidly.

Your role will often require close collaboration with other parts of the business, to help identify, enable, and drive the right response actions, predominantly but not only, with technical teams across the business. The GSOC defends the whole of Nationwide’s estate, both Member-facing and support capabilities.

You’ll help mature our internal processes, developing or defining appropriate detection, response and containment capabilities and contributing to the GSOC Strategy. You will help shape our future technology direction, suggesting and assisting with innovative ways to combat contemporary cyber threats, so we remain fit to find and confront malicious activity.

And, inevitably as a regulated business, there will be a need to support assurance activities and assessments, driving actions and providing evidence for audits, compliance reviews and meeting regulatory commitments.

About you

You will have experience in the following:

• CompTIA Cyber Security Analyst+ / Microsoft SC-200 / SANS SEC501 - SANS Advanced Security Essentials - Enterprise Defender or similar Defensive Security/Incident Response qualifications
• Proven experience of working within a cyber security operations role, preferably in a complex IT environment
• Hands on, practical experience of security monitoring platforms, threat hunting and incident response
• Ability to build good working relationships with both technical and business stakeholders, gaining their respect and trust based on your knowledge and professionalism
• Display a clear ability to communicate cyber concepts to a range of stakeholders and to articulate the possible risks of an attack and the recommended response
• Experience in writing or following security incident response playbooks
• The ability to act as a technical escalation point for junior colleagues, coaching and mentoring to enable skillset development

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind

• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand

• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development

• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

• 25 days holiday, pro rata

• Private medical insurance

• A highly competitive pension to help you build a strong foundation for retirement

• Access to an annual performance-related bonus

• Training and development to help you progress your career

• A great selection of additional benefits through our salary sacrifice scheme

• Life assurance to provide peace of mind for you and your loved ones in the event of your death

• Wellhub – access to a range of free and paid options for health and wellness

• Up to 2 days of paid volunteering a year

Banking – but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

The hiring manager for this role is Gary Smith, and the main recruitment contact is Nathan Richens.

Please note that should you be successful in securing this role, the job title on our internal systems will be Engineer E2.