Senior Cybersecurity Engineer (Thales & HSM Payment Solution) - 70k (ID: 712032)

Salary: ฿50,000 – ฿70,000 per month

Job description

Position: Senior Cybersecurity Engineer (Thales & HSM Payment Solution)

Location: Bang Khen, Bangkok

Salary Range: Up to 70K

Working Hours: Monday – Friday: 8.00am – 17.00pm or 9:00 - 18:00

Job Responsibilities:

1. Thales Product Implementation & Support

• Implement, configure, integrate, upgrade, migrate, and maintain Thales HSM / Payment Security Solutions.

• Provide technical support and troubleshooting for Thales solutions deployed at customer sites.

• Perform installation, configuration, testing, UAT support, Production Deployment, and Project Handover.

• Support preventive maintenance, corrective maintenance, system health checks, and software/firmware upgrades.

• Provide Level 2 / Level 3 technical support for customer incidents.

• Coordinate with the Technical Lead and Thales Technical Support for complex technical issues and escalations.

2. Payment Security & HSM

• Support Thales payShield HSM / Payment HSM environments used by banks and financial institutions.

• Understand HSM architecture, cryptographic operations, encryption, and key management.

• Support integration between HSM and related banking/payment systems, including:

o Payment Switch
o Card Management System
o ATM / POS
o Authentication Systems
o Payment Applications
o Other financial applications

• Perform and support Cryptographic Key Management activities, including Key Generation, Distribution, Storage, Rotation, Backup, Recovery, and Destruction.

• Follow relevant Payment Security requirements and standards such as PCI DSS and PCI PIN.

3. Troubleshooting & Incident Support

• Diagnose and resolve technical issues involving Thales HSM and related systems.

• Analyze system logs, configurations, connectivity, and integration issues.

• Conduct Root Cause Analysis (RCA) for significant or recurring incidents.

• Work closely with customer technical teams during critical production incidents.

• Escalate complex issues to the Technical Lead or Thales Support when required.

• Participate in emergency support and incident resolution for mission-critical banking systems.

4. Project Implementation

• Participate in technical requirement gathering and solution implementation planning.

• Work with the Technical Lead / Solution Architect to implement approved solution designs.

• Prepare installation and implementation procedures.

• Conduct system configuration, integration testing, UAT, and Production Deployment.

• Support migration, upgrade, High Availability, and Disaster Recovery activities.

• Ensure project implementation complies with technical specifications and security requirements.

5. Technical Documentation

• Prepare and maintain:

o Implementation Documents
o Configuration Documents
o Test Plans / Test Results
o Troubleshooting Guides
o Maintenance Reports
o As-Built Documentation
o Knowledge Base

• Maintain accurate records of customer configurations and technical environments.

6. Customer & Team Support

• Work directly with customers' IT, Infrastructure, Cybersecurity, Payment, and Operations teams.

• Provide technical explanations and recommendations to customers.

• Support Presales activities, POC, demonstrations, and technical workshops when required.

• Share technical knowledge with junior engineers.

• Coach and provide technical guidance to Engineer / Junior Engineer team members.

• Continuously develop technical knowledge and maintain relevant Thales certifications.

Requirement:

• Bachelor's degree or higher in Computer Engineering, Computer Science, Information Technology, Cybersecurity, Telecommunications, or related fields.

• Approximately 5+ years of experience in IT Infrastructure, Cybersecurity, Payment Security, HSM, System Integration, or related technical fields.

• At least 2–3 years of hands-on experience with Thales HSM / Payment Security Solutions is highly preferred.

• Experience working in banking, financial services, payment, System Integrator (SI), or other mission-critical environments is highly preferred.

• Strong troubleshooting and analytical skills.

• Able to work independently as well as within a technical team.

• Able to provide support outside normal working hours when required for critical banking systems.

• Good command of English, particularly for technical communication with international vendors.

• Must have Thales Certification

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PERSOL HR Services Recruitment (Thailand) Co., Ltd. 21st Floor, Bangkok City Tower, Unit 2101-2102, 179 South Sathorn Road, Thungmahamek, Sathorn, Bangkok 10120 l Thailand