Senior Data Analyst, Lifecycle Marketing
Summary
Senior Data Analyst on Thrive Market's Lifecycle Marketing team (remote, US), leading end-to-end analytics on member behavior, retention, LTV, churn, and email/SMS/app campaign effectiveness. Core stack includes SQL, Python, dbt, Snowflake/BigQuery, and BI tools like Looker, Tableau, and Domo.
RESPONSIBILITIES
- Lead high-impact, end-to-end analytics projects that inform key business and product strategies.
- Partner cross-functionally with stakeholders to align on priorities and translate questions into analytical frameworks.
- Deliver clear, data-driven insights that influence decision-making across the organization.
- Design and maintain dashboards, models, and datasets that empower business teams to self-serve and track performance.
- Identify data quality issues and help resolve inconsistencies across source systems.
- Support lifecycle and engagement analytics to inform retention, LTV, and user journey improvements.
- Collaborate with Finance to measure and forecast the financial impact of product and business decisions.
- Respond to ad hoc analytical requests with accuracy, efficiency, and business context.
- Bring thought leadership to Thrive Market’s data practices — recommending new ways to enhance our analytical toolkit and processes.
- Partner with the Retention Marketing team to evaluate customer journey touchpoints, measuring the effectiveness of email, SMS, and app engagement campaigns.
- Build dashboards and models to monitor lifecycle KPIs (churn, reactivation, engagement rates), identifying opportunities to improve retention and loyalty.
- Deliver insights that inform personalization strategies and CRM segmentation, enabling more relevant, data-driven communications that enhance customer lifetime value.
QUALIFICATIONS
- 7+ years of experience in data analytics, with a strong track record of business impact.
- MBA with a focus in analytics, strategy, or a related quantitative field.
- Ability to translate business questions into analytical frameworks and provide actionable, prescriptive insights to stakeholders.
- Proficiency in SQL and data visualization tools (e.g., Domo, Looker, Tableau) with a focus on self-serve dashboard governance.
- Advanced SQL skills with experience in cloud data warehouses (Snowflake, BigQuery).
- Experience using DBT and Python for data manipulation, transformation, and processing.
- Strong foundation in statistics and multivariate regression.
- Expertise in building and interpreting member segmentation models to drive personalized lifecycle campaigns.
- Proven track record of designing, executing, and analyzing complex A/B and multivariate tests across channels (email, SMS, push, onsite).
- Strong ability to connect CRM metrics (e.g., retention, LTV, churn, reactivation, ROAS) to overall business impact
- Ability to clearly communicate insights to non-technical audiences and influence decision-making.
- Experience collaborating with CRM, product, and data engineering teams to influence experimentation design, campaign strategy, and measurement frameworks.
- Strong knowledge of data quality, attribution, and causal inference techniques in the context of CRM performance measurement.
- Curious, collaborative, and highly self-motivated — with a bias for action and a business-first mindset.
- Experience in eCommerce or subscription businesses is a strong plus.
BELONG TO A BETTER COMPANY
- Comprehensive health benefits (medical, dental, vision, life and disability)
- Competitive salary (DOE) + equity
- 401k plan
- 9 Observed Holidays
- Flexible Paid Time Off
- Subsidized ClassPass Membership with access to fitness classes and wellness and beauty experiences
- Ability to work in our beautiful office in Playa Vista
- Free Thrive Market membership with exclusive employee discount
- Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform
© Thrive Market 2026 All rights reserved.
JOB INFORMATION
- Compensation Description - The base salary range for this position is $130,000 - $170,000/Per Year.
- Compensation may vary outside of this range depending on several factors, including a candidate’s qualifications, skills, competencies and experience, and geographic location.
- Total Compensation includes Base Salary, Stock Options, Health & Wellness Benefits, Flexible PTO, and more!
Skills
As published by greenhouse · 11 questions · 1 written answer
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter
Short answers (4)
- Preferred First Name optional
- LinkedIn Profile optional
- Website optional
- Is the pay range listed in the job description aligned with what you’re looking for? If not, what range are you targeting?
Pick from a list (6)
- Are you legally authorized to work in the United States?
- Will you now or in the future require sponsorship for employment visa status?
- Are you proficient in SQL and at least one high-level programming language (e.g., Python, Java, Scala, or C++)?
- Do you have experience working directly with executives or senior leadership on data-driven decisions?
- Is this your first time working in an eCommerce or subscription-based business?
- Do you have experience specifically supporting CRM including lifecycle and segmentation marketing?
Written answers (1)
- Due to the sheer volume of resumes we receive, tell us why you would like to join our team and how you stand out as a candidate!