Senior Data Center Engineer
Summary
Senior Data Center Engineer supporting SMC's global enterprise network: designing, installing, and troubleshooting routing/switching infrastructure, managing hardware and network monitoring, and keeping DNS/IP records accurate. Core work spans advanced networking — BGP, VLANs, SD-WAN, firewalls, load balancing — in a large enterprise environment.
- Provide support for current and future enterprise systems
- Adherence to the administration of SMC Global IT security policies, procedures, best practices and established standards
- Participate in and optimize IT infrastructure implementations, forecasting and maintenance
- Implement and maintain network hardware based on the IT initiatives and required upgrade project with SMC
- Provide management with ways to improve administration, monitoring, reporting and standard operating procedures
- Design, plan, install. review and evaluate wired and wireless network infrastructure
- Establish and maintain a positive working relationship with all departments to optimize communications and exchange of pertinent information
- Troubleshoot network systems including any reported routing or switching problems and recommend improvements required to enhance performance
- Coordinate, implement or maintain router and switch hardware and configurations within the enterprise
- Manage current infrastructure equipment inventory levels to keep equipment up to date with current IOS levels and required Enterprise functionalities
- Provide network monitoring services utilizing various network management tools
- Coordinate with vendors and customers to minimize and/or plan downtime
- Follow Global IT change management and configuration management processes
- Maintain a current level of technical knowledge and/or certification on enterprise routing and switching technologies
- Provide tactical and strategic input for overall network planning and related projects to include utilization of technology for cost savings or enhanced productivity in SMC
- Work with customers to assist with network capacity and high availability requirements
- Ensure accuracy of the information in DNS and IP databases
- Associate degree or work experience with industry leading certifications
- Preferably at least 5 years of relevant experience working in a large enterprise network environment including a multi-protocol network, problem resolutions, extensive knowledge of the OSI model, familiarity with industry leading network hardware, network management services, proactive monitoring and performance reporting
- Experience with various network monitoring tools and methodologies
- Mastery of advanced networking technologies and solutions including but not limited to BGP, extensible LAN, virtual route forwarding, virtual device contexts, policy-based routing, ether-channel, QoS, traffic-shaping, load balancing, VPN tunnels, WAN Optimization, SDWAN, firewalls, subnetting, VLANs, STP, Spine and Leaf architecture, packet captures, etc.
- Strong working knowledge of structured cabling systems, network facilities, electrical requirements, UPS, etc.
- Ability to travel abroad
- Candidates with Japanese language skills are welcome to apply as the role may involve interaction with Japanese speaking clients, partners or colleagues