Summary
Senior engineer who runs day-to-day operations of data centre network infrastructure in Singapore: monitoring performance, maintaining and expanding data halls, troubleshooting incidents (including dark fibre issues), overseeing high-risk changes, and mentoring junior engineers.
Job Summary
You will lead daily operations, maintenance, and improvements of data centre network infrastructure. Collaborate with partners and teams to ensure reliability, manage risks, troubleshoot incidents, and mentor junior engineers in a dynamic environment.
Responsibilities
Data Centre Infrastructure & Network Operations
Oversee routine inspections and maintenance of data centre network infrastructure to ensure reliability, availability, and compliance with operational standards
Monitor network performance, detect potential issues, and prepare daily operational reports to inform decision-making
Coordinate with infrastructure partners to review maintenance programs, operational procedures, and service quality
Supervise data hall build-out and expansion activities, ensuring adherence to technical specifications and standards
Network Troubleshooting & Incident Management
Diagnose and resolve complex network infrastructure incidents, including connectivity and external dark fibre disruptions
Conduct root cause analysis and implement corrective and preventive actions to minimize recurring incidents
Identify operational risks and recommend improvements to enhance network reliability and resilience
Change Management & Risk Control
Coordinate and oversee change management for high-risk maintenance work across the data centre campus
Review maintenance plans, assess risks, and ensure controls are in place before implementing changes
Collaborate with technical teams and partners to execute maintenance safely with minimal service disruption
Technical Leadership & Continuous Improvement
Support supervisors and senior engineers in managing daily operations and allocating technical resources
Mentor junior engineers on troubleshooting, maintenance procedures, and operational standards to build team capability
Contribute to process standardisation, quality control, and continuous improvement initiatives
Assist with complex infrastructure projects and technical assignments as needed
Preferred competencies and qualifications
Relevant professional certifications in networking, server hardware, or data centre infrastructure will be an advantage