Senior Data Scientist – Personalization & NLP (Hybrid)

Sky Italia is seeking a Senior Data Scientist to drive customer analytics, personalization, and next-best-action solutions. You will work with large-scale data across customer, product, and content domains, applying ML and NLP techniques to improve decisioning and experience.

The role requires an advanced quantitative degree, strong Python/SQL skills, and fluency in Italian and English. Hybrid work in Milan with access to Sky Campus facilities and learning programs is offered.

Understand business requirements and translate questions into analytical approaches. Deliver end-to-end data science projects from framing to deployment and impact assessment. Develop ML and analytics for customer analytics and personalization use cases. Apply NLP and generative AI to unstructured data for insights. Collaborate with engineers and platform teams to support model deployment. Prioritize and deliver multiple data science initiatives in line with business goals. Mentor junior data scientists and share knowledge within the team. Stay updated on ML, generative AI, NLP, and analytics advances. Advanced degree in a quantitative field. Experience with machine learning, statistical modeling, predictive analytics, and data-driven decisioning. Proficiency in Python and common data science libraries; SQL; Git. Clear communication with technical and non-technical stakeholders. Experience with customer analytics, personalization, recommender systems, next-best-action or next-best-offer models is desirable. Experience with topic modeling, generative AI apps and Agentic Frameworks is a strong plus. Experience with cloud platforms (GCP) and scalable data environments is a plus. Fluent in Italian and English. Private health insurance Gym access (Milan) Sky TV access Meal vouchers Wellbeing programme (Sky4You) Learning & development