Senior Database Administrator

Nature of Work:

The Senior Database Administrator designs, implements, and maintains databases in accordance with organizational needs. This position develops and/or maintains various data systems for daily business.

Responsibilities:

Program Management

• Develop and maintain automated business process programs
• Review, analyze, and evaluate database systems and user needs to provide recommendations and solutions parallel to overall business strategies
• Develop programs and systems to synchronize data between the Alumni Association website and other data systems
• Create, maintain, and execute data warehouse queries
• Process data requests and develop custom reports utilizing data from multiple sources, including the Alumni Association constituent database
• Provide in-house expertise and technical support to end users on database, software, and desktop-related issues:
• Identify, research, and resolve technical problems, working with outside vendors/technical support as needed, and documenting, tracking, and monitoring problems to ensure a timely resolution
• Procure, provision, and manage staff hardware, including laptops, monitors, and peripherals
• Provide technical guidance to OSUAA Information Services team
• Perform other duties as assigned

Organizational Strategy

• Train staff in the use of the Alumni Association's standard software applications/databases, as needed
• Collaborate with the OSU Foundation and OSU Information Technology to remain informed on software projects, updates, upgrades, and additional services, including the use of AI technology
• Maintain goals and objectives by providing data and analytics for information services supporting alumni association programs
• Provide excellent customer service to all constituents requesting queries and IT support
• Facilitate the effectiveness of the Information Services team