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Senior DevOps Engineer (Platform & Reliability)

Summary

Senior DevOps Engineer maintains and improves a high-reliability platform supporting AI/ML workloads and real-time voice infrastructure using Kubernetes, Terraform, and CI/CD.

The Role


Incoho Inc., is hiring a Senior DevOps Engineer to manage the platform, infrastructure, and reliability of a production system spanning application services, AI/ML workloads, and real-time voice infrastructure.


The successful candidate will be replacing strong DevOps leader—not building from scratch.


The system works. CI/CD is in place. Observability is mature.


The job is to maintain and improve a platform operating near 5-nines reliability by:


  • reducing incidents (not just responding to them)


  • increasing system efficiency


  • scaling infrastructure to support Incoho Inc.’s growth


This is not a support or ticket-driven role.


The successful candidate will:


  • Own reliability end-to-end


  • Make architectural decisions with real consequences


  • Improve existing systems and build new ones where needed


  • Operate in ambiguity without waiting for direction


What We’re Looking For


Experience


  • 5–10+ years in DevOps, SRE, or Infrastructure Engineering


  • Proven ownership of production systems at scale


  • Experience with multi-region, high-availability systems


  • Experience in hybrid environments (cloud + on-prem preferred)


Technical Depth


  • Kubernetes / containerized systems


  • Terraform / Ansible (Infrastructure as Code)


  • CI/CD systems (GitHub Actions preferred)


  • Networking fundamentals (TCP/IP, DNS, load balancing, iptables)


  • Write code (Python, Go, or similar)


  • Understand event-driven architectures


  • Have real-time or low-latency experience or strong interest in learning.

See also

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