Senior DevOps Engineer - SalesForce

Location: Successful candidates may be based in any of our office locations – Cardiff, Glasgow, or London. We especially welcome applicants from Cardiff and Glasgow.

Job summary

Across government, digital platforms and cloud technologies are fundamental to delivering reliable, secure and user-centred services. As organisations increasingly depend on enterprise platforms such as Salesforce, robust DevOps practices are essential to ensure systems remain resilient, scalable and capable of supporting continuous delivery. At Ofgem, digital services play a critical role in protecting consumers and supporting the transition to a cleaner, fairer energy system.

Ofgem is undergoing an ambitious digital transformation. Within the Digital, Data and Security Services (DDSS) directorate, we are continuing to strengthen our Salesforce capability and modernise the way we deliver and manage enterprise applications. As part of this journey, we are investing in automation, cloud engineering and DevOps excellence to support high-quality, secure and efficient service delivery across the organisation.

As a Senior DevOps Engineer (Salesforce), you will play a key role in designing, implementing and optimising Salesforce DevOps capabilities across Ofgem. You will be responsible for developing and maintaining CI/CD pipelines, embedding automation and quality assurance practices, and supporting the delivery of secure, scalable Salesforce solutions. Working closely with developers, architects, product teams and security specialists, you will help shape how Salesforce services are delivered and operated, ensuring consistency, compliance and reliability at every stage of the software lifecycle.

This is an exciting opportunity for an experienced DevOps professional to influence delivery practices, champion automation and contribute to the evolution of a critical enterprise platform.

You will be responsible for:

• Designing, building and maintaining Salesforce CI/CD pipelines using Azure DevOps (ADO), supporting source-driven and metadata-based deployments.
• Integrating code quality, security and compliance tooling including Salesforce Code Checker and SonarCloud to support high-quality releases.
• Collaborating with Salesforce developers, administrators, architects and product teams to deliver efficient, reliable and auditable DevOps solutions.
• Driving continuous improvement across DevOps tooling, processes and automation frameworks.
• Championing modern engineering practices including Infrastructure as Code, Continuous Integration and Continuous Testing.
• Supporting the resolution of complex deployment, release and service issues across Salesforce environments.
• Ensuring Salesforce delivery aligns with Ofgem's cloud engineering, governance and security standards.
• Contributing to technical communities of practice, sharing expertise and mentoring colleagues to build capability across the organisation.
• Monitoring and improving platform reliability, delivery velocity and operational performance.

We are looking for:

A highly capable DevOps engineer with strong Salesforce platform experience and a passion for automation, engineering excellence and continuous improvement. You will be comfortable working across multiple technical teams and balancing delivery demands with governance, security and operational requirements.

You will demonstrate:

• Significant experience delivering and supporting enterprise-scale DevOps tooling, infrastructure and deployment pipelines.
• Proven experience implementing and maintaining Salesforce CI/CD pipelines using Azure DevOps.
• Strong knowledge of DevOps principles, automation, release management and cloud-based delivery practices.
• The ability to translate business and technical requirements into scalable automation and deployment solutions.
• Experience collaborating with a wide range of stakeholders, influencing technical decisions and driving best practice adoption.
• Strong troubleshooting and problem-solving skills, with the ability to resolve complex deployment and service issues.

Relevant certifications such as Microsoft Certified: DevOps Engineer Expert (or the ability to obtain within six months of appointment) are expected.

Experience supporting Salesforce deployments within government, regulated or enterprise-scale environments, particularly those involving complex integrations, would be advantageous.

This is an opportunity to help shape the future of Salesforce delivery at Ofgem. You will play a key role in building modern, automated and resilient delivery capabilities that enable secure, scalable and efficient digital services, supporting an organisation at the heart of the UK's energy transition.

Person specification

• Demonstrable senior practitioner experience delivering and maintaining enterprise-scale DevOps pipelines and infrastructure. (Lead Criteria)
• Proven experience implementing and maintaining CI/CD pipelines for Salesforce using Azure DevOps (ADO). (Lead Criteria)
• Strong ability to engage with stakeholders, translate requirements into automation and infrastructure solutions, and influence across teams.

Holds or can obtain the following certifications or equivalent within 6 months:

• Experience supporting Salesforce deployments in public sector or enterprise-scale environments with cross-platform integrations.

#LI-DNI

Behaviours

We'll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Communicating and Influencing
• Developing Self and Others

Technical skills

We'll assess you against these technical skills during the selection process:

• You will also be asked to complete a technical test. Details will be included in the invitation to interview.

Alongside your salary of £49,452, OFGEM contributes £14,326 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.