Senior DevOps Engineer – Service Layer / QTC Cloud Platform

Role Details

• Role: Senior DevOps Engineer
  
• Experience: 7+ years
  
• AWS Experience: 4+ years hands-on
  
• Primary Skills: AWS, Terraform, CI/CD, DevSecOps, Kafka / MSK, Kubernetes, Docker, AWS Networking, Cloud Security, Observability
  
• Platform Exposure: AWS Serverless, EKS/ECS, API Gateway, ALB/NLB, CloudFront, Route53, RDS/Aurora PostgreSQL, DynamoDB, SQS/SNS, EventBridge
  
• Domain Exposure: Quote-to-Cash, Customer Lifecycle, Enterprise Integrations preferred
  
• Location /Mode: Bengaluru/Hybrid
  

Role Overview

We are looking for a strong, hands-on, and highly motivated Senior DevOps Engineer to design, build, secure, and operate the cloud platform powering the Service Layer (SL-QTC) ecosystem supporting Quote-to-Cash (QTC), customer lifecycle, and enterprise integration workloads.

The role involves building and operating a cloud-native, event-driven platform based on AWS, Kafka / AWS MSK, serverless technologies, databases, observability platforms, and DevSecOps toolchains.

The ideal candidate should have strong expertise in AWS cloud infrastructure, Infrastructure-as-Code, CI/CD, networking, security, observability, platform engineering, and production operations for mission-critical distributed systems.

Key Responsibilities

AWS Cloud Platform Engineering

• Design, build, and maintain AWS cloud infrastructure supporting highly available event-driven workloads.
  
• Work across AWS services including Lambda, API Gateway, EC2, EKS/ECS, S3, RDS/Aurora PostgreSQL, DynamoDB, SQS, SNS, EventBridge, IAM, CloudWatch, and VPC.
  
• Ensure cloud infrastructure is reliable, scalable, secure, resilient, and cost-efficient.
  
• Support business-critical workloads across APIs, databases, messaging platforms, serverless applications, and enterprise integrations.
  

Infrastructure-as-Code & Automation

• Design and implement Infrastructure-as-Code (IaC) using Terraform.
  
• Build reusable automation frameworks for repeatable, secure, and scalable platform provisioning.
  
• Standardize infrastructure deployment practices across environments.
  
• Maintain infrastructure modules, templates, automation scripts, and configuration standards.
  

CI/CD & DevSecOps

• Build and maintain secure CI/CD pipelines for application, infrastructure, and platform deployments.
  
• Implement deployment automation, release strategies, automated testing, quality checks, and environment management.
  
• Drive DevSecOps practices by integrating:
  • Security scanning
    
  • Policy enforcement
    
  • Infrastructure validation
    
  • Container security
    
  • Dependency management
    
  • Compliance checks
    
• Work with tools such as GitLab CI, Jenkins, GitHub Actions, or similar platforms.
  

AWS Networking & Traffic Management

• Design, implement, and manage AWS networking architecture including:
  • VPCs
    
  • Subnets
    
  • Route tables
    
  • NAT Gateways
    
  • Transit Gateway
    
  • PrivateLink
    
  • Security Groups
    
  • VPNs
    
  • Hybrid connectivity
    
• Manage application ingress, routing, and content delivery using:
  • Route53
    
  • API Gateway
    
  • Application Load Balancers
    
  • Network Load Balancers
    
  • CloudFront
    

Cloud Security & Identity Management

• Implement cloud security controls using:
  • AWS WAF
    
  • AWS Shield
    
  • IAM
    
  • Encryption
    
  • Secrets management
    
  • Vulnerability management
    
  • Audit logging
    
  • Compliance frameworks
    
• Configure and support enterprise identity integrations using:
  • Microsoft Entra ID / Azure AD
    
  • SAML
    
  • OAuth2
    
  • OpenID Connect
    
  • Single Sign-On
    
• Ensure secure-by-design practices across infrastructure, deployment, networking, and application layers.
  

Kafka / MSK Platform Operations

• Support Kafka / AWS MSK platform operations including:
  • Topic management
    
  • Access controls
    
  • Capacity planning
    
  • Monitoring
    
  • Scaling
    
  • Disaster recovery
    
• Partner with engineering teams to improve event-driven workload reliability, availability, and operational supportability.
  

Observability, Monitoring & Operations

• Implement and manage observability solutions covering:
  • Monitoring
    
  • Centralized logging
    
  • Distributed tracing
    
  • Alerting
    
  • Dashboarding
    
  • Operational analytics
    
• Work with tools such as:
  • CloudWatch
    
  • Grafana
    
  • Datadog
    
  • Prometheus
    
  • OpenTelemetry
    
  • ClickHouse
    
• Create operational dashboards and alerts to support real-time platform visibility.
  

Reliability, Resiliency & FinOps

• Perform platform performance tuning, capacity planning, backup validation, recovery testing, and disaster recovery readiness.
  
• Drive business continuity and operational resilience activities.
  
• Lead FinOps initiatives by monitoring cloud usage, optimizing resource utilization, reducing wastage, and improving cost efficiency.
  
• Implement tagging strategies, budget governance, and cost reporting.
  

Production Support & Continuous Improvement

• Troubleshoot production issues and perform root-cause analysis for business-critical systems.
  
• Drive corrective and preventive actions to improve platform stability.
  
• Contribute to platform standards, operational runbooks, automation initiatives, and engineering best practices.
  
• Work closely with Engineering, Architecture, Security, Product, and DevOps teams.
  

Must-Have Skills

AWS Cloud Infrastructure

• Strong experience designing and operating AWS cloud platforms.
  
• Hands-on experience with:
  • Lambda
    
  • API Gateway
    
  • EC2
    
  • EKS / ECS
    
  • S3
    
  • RDS / Aurora PostgreSQL
    
  • DynamoDB
    
  • SQS / SNS
    
  • EventBridge
    
  • IAM
    
  • CloudWatch
    
  • VPC services
    

AWS Networking

• Strong experience with:
  • VPCs
    
  • Subnets
    
  • Route tables
    
  • Security Groups
    
  • NAT Gateways
    
  • Transit Gateway
    
  • PrivateLink
    
  • Route53
    
  • VPNs
    
  • Hybrid connectivity
    

Traffic Routing & Edge Security

• Strong experience with:
  • Route53
    
  • Application Load Balancers
    
  • Network Load Balancers
    
  • CloudFront
    
  • API Gateway
    
  • AWS WAF
    
  • AWS Shield
    

Infrastructure-as-Code

• Strong hands-on experience with Terraform.
  
• Experience building infrastructure automation at enterprise scale.
  
• Ability to manage reusable IaC modules, environment provisioning, and governance controls.
  

CI/CD & DevSecOps

• Strong experience building and managing CI/CD and DevSecOps pipelines.
  
• Hands-on exposure to:
  • Automated deployments
    
  • Code quality validation
    
  • Security scanning
    
  • Vulnerability management
    
  • Release automation
    
• Tools: GitLab CI, Jenkins, GitHub Actions, or equivalent.
  

Containers & Kubernetes

• Strong experience with:
  • Docker
    
  • Kubernetes
    
  • EKS
    
  • Container orchestration
    
  • Cloud-native operational practices
    

Event-Driven Platforms

• Strong experience supporting event-driven architecture and messaging platforms such as:
  • Kafka
    
  • AWS MSK
    
  • RabbitMQ
    
  • Equivalent messaging technologies
    

Identity & Access Management

• Strong understanding of:
  • IAM
    
  • RBAC
    
  • OAuth2
    
  • OpenID Connect
    
  • SAML
    
  • SSO
    
  • Enterprise federation patterns
    

Observability & Monitoring

• Experience implementing monitoring, logging, tracing, and alerting solutions using:
  • CloudWatch
    
  • Grafana
    
  • Datadog
    
  • Prometheus
    
  • OpenTelemetry
    
  • ClickHouse
    

Security, Compliance & Automation

• Strong understanding of cloud security and compliance frameworks including:
  • Encryption at rest and in transit
    
  • Secrets management
    
  • Vulnerability management
    
  • Audit logging
    
  • Security monitoring
    
  • Secure software delivery practices
    
• Strong scripting and automation experience using:
  • Python
    
  • Bash
    
  • PowerShell
    
  • Similar scripting technologies
    

FinOps

• Experience with FinOps practices including:
  • Cloud cost optimization
    
  • Resource utilization analysis
    
  • Tagging strategies
    
  • Budget governance
    
  • Cost reporting
    

Required Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or related discipline.
  
• 7+ years of experience in DevOps, Platform Engineering, Cloud Infrastructure, or related roles.
  
• 4+ years of hands-on experience designing and operating AWS-based cloud platforms.
  
• Experience supporting highly available, secure, and scalable distributed systems in production environments.
  
• Strong experience working in Agile delivery environments with cross-functional engineering teams.
  
• Strong problem-solving and troubleshooting skills with production support experience.
  

Nice to Have

• Certifications such as:
  • AWS Certified DevOps Engineer – Professional
    
  • AWS Solutions Architect
    
  • AWS Security Specialty
    
  • CKA / CKAD
    
  • Equivalent cloud / Kubernetes certifications
    
• Experience implementing SRE practices, including:
  • SLIs
    
  • SLOs
    
  • Error budgets
    
  • Operational excellence frameworks
    
• Experience with multi-account AWS governance, Control Tower, landing zones, and enterprise cloud operating models.
  
• Strong exposure to large-scale enterprise integration or Quote-to-Cash platforms.