Senior DevOps Engineer

Responsibilities:

• Own end-to-end customer deployments across cloud, BYOC, air-gapped, and data-center environments.
• Deploy and operate production environments using Kubernetes, Helm, and Terraform.
• Troubleshoot complex Kubernetes, networking, infrastructure, application, and deployment issues.
• Build and maintain observability, monitoring, alerting, and reliability.
• Handle customer escalations and drive issues to resolution with a "fix first, optimize later" mindset.
• Automate deployment and operational workflows.
• Work closely with engineering, product, and customer teams to resolve production challenges.
• Participate in on-call and shift rotations, including critical customer escalations outside standard working hours.