Senior Digital Business Analyst
Posted
Summary
Senior Digital Business Analyst at Heathrow Airport, partnering with the Digital, Data and Tech functions to drive airport-wide digital transformation. Day to day: gathering requirements from senior stakeholders, designing digital services (process mapping, service blueprints), and guiding projects from design to delivery using agile methods.
Description As a Senior Digital Business Analyst at Heathrow, you will play a vital role in driving Heathrow’s Digital Future – one of our six strategic beacons shaping airport-wide transformation. You’ll partner with Heathrow’s Digital, Data and Tech functions to create pragmatic solutions that deliver operational efficiency, resilience, and improved passenger experiences. Reporting to the Head of Programme Delivery, you will guide digital projects from design to delivery, ensuring that user n…