Senior Digital Project Manager
Posted Updated 9
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Summary
Senior Digital Project Manager at a customer experience agency, leading digital strategies and multi-channel marketing campaigns end-to-end while coordinating across creative, strategy, analytics, and technology teams.
About Bold Orange:
Bold Orange is a customer experience company. We believe authentic human connections are the single most important driver of business and societal progress. We exist to create these connections across the customer lifecycle, from acquisition to engagement to retention. Our culture is one of curiosity, collaboration, proactivity and always bringing the outside perspective to our customers.
Position Summary:
Bold Orange is seeking an ambitious, detail-oriented Senior Digital Project Manager qualified and eager to lead and execute digital strategies and campaigns by working collaboratively with teams such as; client strategy and services, creative, strategy, analytics and technology as well as others, alongside various subject matter experts to plan, organize, coordinate, and manage projects and retainers across all digital channels end-to-end with robust experience, accuracy and quality.
Position Duties and Responsibilities:
- Define scope, build and manage budgets, and outline resource plans to align appropriate talent to the project
- Create and drive project plans and timelines to ensure that key project milestones are met in a timely manner and accurate fashion by facilitating strong partnerships across the team
- Proactively manage the deliverables and clearly communicate at all levels to illuminate opportunities and risks
- Possess working knowledge of agile methodology
- Facilitate team status and internal review meetings
- Help team understand deliverables and timelines
- Provide leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones
- Break down roadblocks in the process by proactively seeking solutions.
- Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
- Continue professional development in order to keep abreast of emerging technologies, methods and best practices
- Foster the Bold Orange culture and guide the team to apply Bold Orange principles in their work.
Required Qualifications & Experience:
- 7-10 years of project management experience from a digital marketing agency environment
- Previous experience managing evolving initiatives and multi-channel marketing campaigns that may include overall customer experience strategy, front-end site design and development, content management, SEO, analytics, email development, digital marketing campaigns
- Excellent communication and interpersonal skills
- Ambitious, detail oriented, proactive, hands-on approach
- Strong organizational skills
- Ability and desire to work directly with clients
- Comfortable with ambiguity and multi-tasking, including changing directions quickly when necessary
- Ability to self-manage and self-motivate
Benefits That Matter:
Our benefits are designed to support life’s many stages—expected and unexpected. Eligible employees can access:
• Medical, dental, and vision insurance
• Virtual mental health support
• Health Savings and Flexible Spending Accounts (including dependent care)
• Infertility and critical illness benefits
• 401(k) with generous 6–10% employer contribution
• Paid parental leave
• Tuition reimbursement
• Free parking and commuter support
Note: Some benefits apply only to full-time employees.
Who We Are:
Our tone is professionally sassy. We embrace meat raffles, hot seats, and the occasional Jell O shot. We like staff meetings that are informative, educational, and at times, damn funny. We believe in no hierarchy, no bullshit, no politics. Just honest, hard work and great fun.
Equal Opportunity Employer:
We are an equal opportunity employer, dedicated to a policy of nondiscrimination in employment on any basis including race, color, creed, gender, sexual orientation, age, disability, religion, national origin, marital status, familial status, ancestry, status as a veteran, status with regard to public assistance and any other characteristic protected by law. Bold Orange does not and will not discriminate against employees, prospective employees, clients or vendors.
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