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CATERPILLAR ASIA PTE LTD

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Senior Director Business Development, Asia Pacific

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Job Description

Role Definition

  • Manages day-to-day operations of a sales team to achieve business goals.


Responsibilities

  • Identifying and analyzing organization's strengths and weaknesses, andresponding to opportunities in sales and operations environment.
  • Supervising and coordinating the daily activities of staff engaged inpromoting and selling a product, driving operational improvement, andoverseeing the resolution of customer complaints.
  • Developing and managing sales programs in alignment with long and short-termsales strategies; establishing training programs for sales team.
  • Managing and directing a sales force to achieve sales and profit goals;determining discount rates.


Skill Descriptors

  • Customer Focus: Knowledge of the values and practices that align customer needsand satisfaction as primary considerations in all business decisions andability to leverage that information in creating customized customer solutions.
  • Data Gathering & Analysis: Knowledge of data gathering and analysis tools,techniques, and processes; ability to collect and synthesize data from avariety of stakeholders and sources in an objective manner to reach aconclusion, goal, or judgment.
  • Decision Making and Critical Thinking: Knowledge of the decision-making processand associated tools and techniques; ability to accurately analyze situationsand reach productive decisions based on informed judgment.
  • Effective Communications: Understanding of effective communication concepts,tools and techniques; ability to effectively transmit, receive, and accuratelyinterpret ideas, information, and needs through the application of appropriatecommunication behaviors.
  • Relationship Management: Knowledge of relationship management techniques;ability to establish and maintain healthy working relationships with clients,vendors, and peers.
  • Strategic Thinking: Knowledge of the importance of "big picture" thinkingand planning; ability to apply organizational acumen and competitiveness toidentify and maintain focus on key success factors for the organization.
  • Value Selling: Knowledge of the principles and practices for selling products,technology and services; ability to provide overall product/service 'value' andto differentiate support offerings that address clearly understood customerneeds.

See also

Sales jobs by country — openings, pay and top skills →

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