Senior Director, CX & Insights — AU Food

Woolworths Group is seeking a Head of Customer Experience & Insights AU Food to champion a best-in-class customer experience across the AU Food business and partner with the Senior Leadership team to set a framework and closed-loop insights process that drives tangible experience uplifts for customers. You will lead a multidisciplinary insights team, translate customer signals into strategic actions, and collaborate with the broader Customer Intelligence & Insights function to elevate impact, J…