Senior Director, Financial Investigations

ADP is hiring a Senior Director, Financial Investigations

The Senior Director, Financial Investigations will lead ADP's global financial investigations function, with accountability for the investigation, remediation, and escalation of significant fraud, financial crime, insider threat, and misconduct impacting ADP, its clients, and associates. This leader will oversee investigative operations, forensic analysis, law enforcement engagement, recovery efforts, and strategic intelligence capabilities while ensuring investigations are conducted consistently, efficiently, and in accordance with regulatory, legal, and enterprise requirements.

Success requires strong investigative leadership, fraud expertise, executive presence, sound judgment, and the ability to operate effectively during high-profile and complex incidents. The Senior Director will serve as a key advisor to Global Security Organization (GSO) leadership, Legal, Compliance and business leaders on matters involving financial loss events, and investigative outcomes

Key Responsibilities

• Lead the global Financial Investigations function, including teams responsible for fraud investigations, financial crime investigations, insider threat investigations, and complex client-related fraud events.
• Drive continuous improvement across the investigations program, challenging existing practices and implementing innovative investigative, intelligence, and analytic capabilities to ensure the organization remains ahead of evolving fraud schemes.
• Oversee the investigation lifecycle, including intake, triage, evidence collection, forensic analysis, case management, escalation, remediation, and closure.
• Ensure investigative findings are translated into actionable control enhancements, fraud detection improvements, product changes, and operational risk reduction initiatives.
• Lead engagement with federal, state, local, and international law enforcement agencies, supporting criminal referrals, evidence requests, and investigative partnerships.
• Provide executive-level reporting on investigative outcomes, recovery efforts, and key performance metrics.
• Drive efforts to maximize recovery opportunities and coordinate response activities during significant fraud incidents.
• Establish investigation quality standards, policies, playbooks, and procedures to ensure consistency and defensibility across all investigations.
• Evaluate and enhance investigative technologies, case management platforms, analytics capabilities, and data sources that improve investigative effectiveness.
• Build strong partnerships across Global Fraud Prevention, Security, Product, Technology, Money Movement, Operations, and Client Service organizations.
• Lead, develop, and mentor investigative leaders and managers while fostering a high-performance and accountable culture.
• Manage budgets, staffing plans, vendor relationships, and third-party investigative resources supporting the function

Required Qualifications

• Bachelor's degree or equivalent practical experience in Criminal Justice, Finance, Accounting, Risk Management, Cybersecurity, Business Administration, or a related field.
• 12+ years of progressive experience leading financial crime, fraud, security, intelligence, compliance, regulatory, or investigative functions.
• 10+ years of people leadership experience, including leadership of managers and senior managers.
• Demonstrated experience leading complex fraud, financial crime, misconduct, or insider threat investigations.
• Strong understanding of fraud typologies, money movement risks, identity fraud, account takeover, synthetic identity fraud, and insider-enabled fraud schemes.
• Experience partnering with law enforcement, regulators, legal counsel, compliance, and audit organizations.
• Proven ability to lead large-scale investigations and incident response efforts involving significant financial, operational, or reputational risk.
• Experience building and utilizing investigative metrics, intelligence capabilities, and risk reporting frameworks.
• Strong analytical, problem-solving, and decision-making skills with the ability to operate effectively in ambiguous and rapidly evolving situations.
• Excellent written and verbal communication skills with the ability to communicate effectively with executive leadership and external stakeholders.
• Demonstrated success leading organizational change and developing high-performing investigative teams.