Senior Director of Product Management

Director of Product Management

At Guitar Center, Product Development builds the systems and experiences that help musicians discover, purchase, learn, and grow. We are looking for a Senior Director of Product Management to lead the Product Management function within the Technology organization.

Our product model is built on strong partnership between Product, business stakeholders, and Technology. Product Managers lead Product Groups to guide discovery and delivery and ensure work is tied to measurable outcomes. This role will lead the team and organization to deliver outsized impact through product excellence and inspiring leadership.

Key Responsibilities

• Serve as the operational head of Product Management, leading and coaching the PM team, fostering a collaborative and inclusive environment, and setting high standards for product excellence.
• Champion deep empathy for customers and associates and ensure Product is a trusted, outcome-driven partner to the business, partnering with business and technology leaders to define product vision, strategy, priorities, and success measures.
• Uplevel how product operates at GC, including prioritization, roadmap planning, stakeholder engagement, and post-launch measurement, while improving efficiency, scale, and overall product impact.
• Clearly communicate strategy, tradeoffs, risks, and results to stakeholders and senior leadership.
• Strengthen roadmap quality by aligning work to strategy, OKRs, and customer and associate needs, while advancing teams toward stronger discovery, prioritization, and learning.
• Drive effective cross-functional execution and stakeholder trust using evidence-based decisions, open communication, and clear tradeoffs.