Senior Director - Quality

SPL is a leading provider of compliance and testing services for Environmental, Energy, and other end markets. Through our ISO and NELAP certified labs, verifiable test methods, and nationally recognized scientists SPL is dedicated to ensuring accurate and defensible data to our clients and communities. By providing best-in-class laboratory, metrology, and data management services, as well as access to data in real-time, our customers are able to efficiently track and optimize their operations. At SPL, we are committed to meeting the needs of the Environmental and Energy sectors through our expansive network of laboratories and service centers. It is our mission to be your preferred partner, empowering our customers to lead the world toward a more transparent, fair, and sustainable future.

Job Summary:

The Senior Director – Quality is responsible for leading SPL’s overall Quality function across laboratory and field operations. This position oversees quality management systems, regulatory compliance, accreditation, risk management, and continuous improvement initiatives. The Senior Director works closely with executive leadership, operational teams, and clients to ensure consistent quality standards, operational efficiency, and technical excellence across SPL’s Energy, Environmental, and Measurement businesses.

Responsibilities:

• Lead and oversee SPL’s Quality programs across all laboratory and field operations.
• Develop, implement, and maintain Quality Management Systems (QMS) that support business objectives and regulatory requirements.
• Establish and maintain consistent quality standards, policies, procedures, and accountability across all locations.
• Ensure compliance with applicable regulatory, accreditation, industry, and client requirements.
• Oversee laboratory accreditation, certification programs, internal audits, and corrective actions.
• Identify and address quality risks, technical concerns, and opportunities for process improvement.
• Maintain quality controls to ensure data accuracy, integrity, consistency, and reliability of laboratory results.
• Serve as a primary point of contact for significant client quality concerns, investigations, audits, and corrective actions.
• Partner with executive leadership and department managers to improve quality performance and operational efficiency.
• Develop and monitor quality performance metrics, reports, and improvement initiatives.
• Lead efforts to modernize quality processes through technology, automation, and standardized procedures.
• Build, mentor, and develop a high-performing Quality team while promoting accountability and continuous improvement.
• Collaborate with Operations, Technical Services, Commercial, HSE, IT, HR, and laboratory leadership to support companywide quality initiatives.
• Support quality integration efforts related to business growth, acquisitions, and new locations.
• Represent SPL professionally during client meetings, regulatory audits, and technical discussions.
• Other duties as assigned.