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Senior Engineer, Total Product Support

Open 54d posting dated 3 weeks ago

Step into a career with ASM, where cutting edge technology meets collaborative culture.

For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.

The Senior Engineer, Total Product Support (TPS), is responsible for delivering system-level support for semiconductor equipment, including troubleshooting, tool installation, and field execution. This role focuses on equipment integration and close collaboration with customers and internal teams to ensure optimal tool performance and successful site start-up.

Key Responsibilities

  • Perform hands-on troubleshooting and root cause analysis across mechanical, electrical, software, and process domains
  • Support tool installation, qualification, and new site start-ups
  • Collaborate with R&D and global teams to resolve technical escalations
  • Provide on-site customer support to ensure tool performance and uptime
  • Mentor field engineers and support technical knowledge transfer

Requirements

  • Bachelor’s degree or above in Engineering (Mechanical, Electrical, Chemical, Materials, or related fields)
  • 3~6+ years of experience in semiconductor equipment or manufacturing
  • Strong troubleshooting skills and hands-on experience
  • Fast learner, able to work independently in dynamic customer environments
  • Open to candidates from diverse technical backgrounds (not limited to TPS)
  • Willingness to travel approximately 25%–50% based on business and customer needs

Apply today to be part of what’s next.

We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.

To learn more about ASM, find us at and on LinkedIn, Facebook, Instagram, X and YouTube.


ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.

What this application asks

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First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location

  • Are you legally authorized to work in this country? choose one
  • Will you now or in the future require visa sponsorship for employment? choose one
  • Do you have any agreement with your current employer or any other employer that you had in the past 2 years (such as any non-solicit, non-competition, or non-disclosure/confidentiality agreement)? choose one
  • Have you ever been employed with ASM before? choose one
  • How would you describe your gender? choose one · optional
  • ASM may work with technologies subject to U.S. export control regulations. The following questions are being asked to comply with the regulation. This is required for all ASM positions, regardless of work location. This information will not be used for any other purpose than export controls. You may read more about this here: U.S. Export Administration Regulation (EAR) 15 C.F.R. § 730 -774. Please, select which option applies to you. choose one
  • Please select the country where you hold citizenship / permanent residence. If you have dual citizenship / permanent residence, please select the country where you have most recently obtained citizenship or permanent residence. choose one
  • Have you ever relinquished, abandoned, or lost citizenship, nationality or permanent residence in the country identified in the previous question? choose one
  • I opt-in to receive occasional messages and/or emails from ASM with respect to career opportunities and applications I choose to submit. I understand that I can reply “STOP” /unsubscribe at any time to opt-out of receiving messages. I have read and understand ASM's privacy policy and how it relates to my personal information. choose one · optional
  • I hereby authorize ASM to contact, obtain and verify the accuracy of information contained in this application from all previous employers, educational institutions and references. I also release from liability ASM and its representatives for seeking, gathering and using such information to make employment decision and all other persons or organization for providing such information. I understand that ASM reserves the right to and I agree that it may inquire further on any matter bearing on the company’s export compliance obligations. In order to verify the information provided, I understand that ASM will require me to present an original document issued by a government agency confirming my citizenship / residency status as indicated above. I declare that the information provided in the employment application is true and complete. I understand that any misrepresentation and omission made by me on this application will be sufficient cause of cancellation of this application or immediate termination of employment if I am employed, whenever it may be discovered. choose one
  • I have read and agree to the Privacy notice and Terms of use. choose one
  • Why are you open to leave/left your current/previous role?
  • What motivated you to apply for this position, and how do you see your career developing in the next 3~5years?
  • Can you please provide a brief description of your semiconductor experience relate to ALD or EPI or PEALD or CVD or CMP or Etching? written answer
  • Do you have any English level certificates such as IELTS/TOEFL/TOEIC or others, please specify the score
  • How would you rate your English communication skill on a scale of 1 to 10 (where 10 is the native level)?
  • Are you a native Chinese speaker? (Yes/No) If not, how would you rate your Chinese communication skills on a scale of 1 to 10, with 10 being native-level proficiency?
  • Where is your current location city?
  • Where is your permanent resident city?
  • Where is your prefer location to work at ASM? (ONLY choose the place you're able to work at, the final location will be decided upon the team allocation) choose any
  • What is your annual salary expectation?
  • If selected for the role, what would be the earliest possible start date?

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