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Australia Post

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Senior Enterprise Architect - Customer & Growth

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Summary

Senior enterprise architect at Australia Post owning the business and technology architecture for the Customer & Growth domain — connecting customer journeys, data, channels and platforms to define a target state and multi-year roadmap for customer-facing commerce across digital, physical, partner and assisted-service channels.

Australia Post is seeking an experienced Enterprise Architect – Customer & Growth to own the business and technology architecture for a key enterprise domain. You’ll connect customer journeys, data, channels and platforms to define a clear target state and multi-year roadmap aligned to the organisation’s architecture principles. You’ll shape customer-facing commerce across digital, physical, partner and assisted-service channels, drive value streams, and guide strategic options before major J-1…
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