Senior Enterprise Business Intelligence Analyst

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

About Conduent

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.

You have an opportunity to personally thrive, make a difference and be part of a culture where individuals are noticed and valued every day.

About the Role

As a Senior Business Intelligence Analyst, you will be responsible for creating Business Intelligence product solutions by collaborating with business stakeholders, technology and visualization teams and ensuring all requirements are met. These products support senior leadership data-driven actions in different business functions such Finance, Sales, Marketing, Global Procurement, etc.

Responsibilities:

• Delivers data analysis projects using defined methodologies independently.
• Communicates directly with client stakeholders to coordinate project tasks and provide status updates.
• Gathers, manipulates and/or transforms internal and external data in order to create actionable insight for clients.
• Make recommendations on technology solutions with high level benefits cases by creating robust, data driven evidence.
• Identifies clients' business problems, strategic goals, priorities and challenges on workflows, data and/or processes to define, model, and document project requirements.
• Creates end-user documentation (e.g., user guides, process flow charts, training materials).
• Conducts needs assessments and preliminary gap and/or benefit analysis to assist in aligning business initiatives with technology solutions.
• Mentors less experienced peers with needs analysis, project specifications, and solutions development of an internal/external customer's business challenges.
• Be a point of contact for self-service reporting related questions or queries.
• Develop data quality critical metrics and coordinate with key team members on multi-functional teams for data quality issue remediation.

Required Skills

• Fluent English.
• 2+ years of experience in SQL (Microsoft SQL Server preferred).
• 2+ years performing Business Analysis roles.
• Proven ability to quickly learn new applications, processes, and procedures.

Desired Skills

• Visualizes data in a clear, structured way utilizing preferred business intelligence tools such as Tableau and Power BI.
• Basic knowledge of project management techniques (PMI, Agile, Scrum, etc.).

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.

At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.