Senior Exec I, Marketing & Planning

eCommerce Executive will take responsibility to plan, develop and manage company's online platforms for customer engagement, process improvement and capturing of new businesses; implement and monitor eCommerce programs for all line of businesses in meeting eCommerce business goals.

Responsibilities:

• Overseeing the overall development of eCommerce/Web portals to support sales, channel partners & customers.
• Continuous improvement on user-friendly features and layouts (UI) for superb user experience (UX).
• Collaborate with product marketing, graphic designers/agencies and software developers on contents.
• Plan and execute timely promotional campaigns with clear goals & expectations.
• Manage customers' feedbacks, concerns, issues to achieve high customer satisfaction level.
• Maintain a stable supply and demand level by monitoring stock levels and sales transactions.
• Measure and report performance of eCommerce campaigns and customer trends.
• Any other task that being assigned by superior or management from time to time.
• Assist & support Marketing team in planning and marketing activities.