Senior Executive/Assistant Manager, Information Technology

Salary: S$ 5,000 - 6,000 (Basic) + VB

[Job ID: 1667707]
Job Summary:
Join a dynamic organisation to drive IT operations, cybersecurity, digital transformation, and business systems performance across the business.
Responsibilities:

• Administer and support ERP systems, including SAP Business One and other business applications, to ensure system stability and operational efficiency.
• Manage user access, troubleshoot application issues, coordinate system enhancements, upgrades, testing activities, and maintain data integrity.
• Liaise with vendors and regional or global IT teams to support application maintenance and continuous improvement initiatives.
• Manage and maintain IT infrastructure, including servers, networks, Microsoft 365 services, cloud platforms, and end-user devices.
• Monitor system performance, maintain IT assets, and coordinate with external service providers to ensure reliable IT operations.
• Implement and maintain cybersecurity controls, including security monitoring, patch management, access management, vulnerability remediation, and incident response activities.
• Support information security awareness programmes and ensure compliance with internal security standards and regulatory requirements.
• Assist with compliance initiatives, including data protection requirements, access controls, audit documentation, compliance reviews, and corrective actions.
• Manage backup operations and support disaster recovery and business continuity planning, testing, and improvement activities.
• Identify and support digitalisation, automation, and AI initiatives that enhance business processes and operational efficiency.
• Develop and maintain business reports and dashboards using reporting tools such as Power BI and support stakeholders with data-driven insights.
• Coordinate IT projects from planning through implementation, including system testing, deployment activities, and stakeholder communication.
• Manage vendor relationships, software licensing, contract administration, and project deliverables.
• Assist in IT budgeting, technology expenditure monitoring, procurement activities, and software subscription management.
• Maintain accurate records of IT assets and software licences while identifying opportunities for cost optimisation.
• Provide IT helpdesk support, user onboarding, system training, and technology awareness programmes.
• Prepare and maintain user guides, standard operating procedures, and technical documentation.
• Undertake other responsibilities assigned by Management in support of business operations.

Requirements:

• Diploma or Degree in Information Technology, Computer Science, Information Systems, or a related discipline.
• Minimum 5 years of relevant IT experience, preferably within a multinational or regional business environment.
• Hands-on experience supporting ERP systems, preferably SAP Business One.
• Experience in Microsoft 365 administration, IT infrastructure management, network administration, and cybersecurity.
• Experience coordinating IT vendors, managing IT projects, and supporting digital transformation initiatives.
• Strong analytical and problem-solving skills with the ability to recommend practical technology solutions.
• Good communication and interpersonal skills with a customer-focused approach.
• Ability to work independently, manage multiple priorities, and collaborate effectively with internal stakeholders and external vendors.
• Proactive, adaptable, and committed to continuous learning and process improvement.
• Technical knowledge of SAP Business One or equivalent ERP systems.
• Experience with Microsoft 365 Administration.
• Knowledge of Windows Server and Microsoft SQL Server.
• Knowledge of network, firewall, and VPN administration.
• Familiarity with cloud-based technologies.
• Experience with Power BI, Microsoft Power Platform, or similar reporting and automation tools is an added advantage.
• Familiarity with AI productivity tools such as Microsoft Copilot, ChatGPT, or equivalent is an added advantage.

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