Senior Executive, Ocean Freight
Summary
Coordinates and manages ocean freight shipments, handling bookings, documentation, and customer communications for DHL's logistics operations in Penang.
Job Description
To provide assistant to general operational ocean freight functions, including:
- General correspondences with customer, suppliers (Carrier, Warehouse, Transporter)agents and other inter-department for ocean freight movements
- Monitor and coordinate export & import ocean freight movements – Booking, Transport arrangement, vessel & container movement,
- Prepare relevant documentation for customer – Booking, Bill of lading, CO/FTA, Shipping document, Invoicing
- Coordinate routine customer reports & any customer’s platform
- Maintain records and filing as per ISO requirements and standards
- Respond to internal enquiries and complaints and coordinate with other department on ocean freight needs
- Monitor internal data & system compliance
Job Requirements
- Bachelor’s degree in Logistics, Management, or related field
- Proficient in Microsoft Office Word, including Excel and PowerPoint as well as Microsoft Outlook
- Flexible, willing to take more responsibilities
- Solid organizational skills, multitasker and attentive to details
- Good communication - speaking and writing
Preferred Skills
- Problem solver and willing to take more responsibility
- High computer literacy and able to adapt to system changes
- Fast learner & Proactive in handling task
- Independent and require minimal supervision
- Able to work under pressure & tight deadlines
- Goes extra mile to resolve and issue and able to develop long term solution for customer and internal team
- Able to lead calls and discussion with customers,vendors or internal team
- Aim to succeed collaboratively to provide the best quality service
- Able to act swiftly and seize opportunities for improvement
- Working experience in the relevant field is ang added advantage