Senior Executive - Product Compliance
Job Responsibilities
A. Cross-Functional Compliance Coordination (CN / Purchasing / Local
Teams)
Act as the primary coordination point between China (CN) team, Purchasing team, and Local Country teams on product compliance matters.
Ensure accurate communication and alignment of compliance requirements, product specifications, and regulatory expectations across stakeholders.
Translate and clarify compliance requirements into actionable tasks for relevant internal teams.
Ensure timely follow-up and closure of compliance-related requirements across all parties.
B. Regulatory Understanding & Compliance Readiness
Ensure correct understanding of HS codes and import/export regulatory requirements prior to shipment execution.
Support alignment of international testing standards and regulatory requirements across product categories (e.g., Household, Medical, Appliances, Floor Care, Toys, Packaging, etc.).
Monitor regulatory changes and communicate key updates to relevant internal stakeholders.
C. Documentation & Compliance Data Management
Maintain tracking of all compliance-related documentation including certificates, licenses, permits, and approvals received from local teams.
Ensure completeness, accuracy, and timely updating of compliance records for audit and internal reference purposes.
Consolidate and report compliance status and key metrics to management.
D. Internal Coordination & Issue Resolution
Work closely with Local and Purchasing teams to resolve compliance related issues during importation or product onboarding.
Support resolution of gaps in documentation, data inconsistencies, or compliance clarifications between regions.
Participate in project and operational meetings to provide updates and ensure alignment across stakeholders.
E. SOP & Process Support
Support the development and maintenance of Standard Operating Procedures (SOPs) related to product compliance coordination and execution flow.
Identify process gaps between CN, Purchasing, and Local teams and recommend improvements.
F. Leadership & Team Supervision
Supervise, guide, and support 2 Product Compliance Executives, ensuring all tasks are executed accurately, completely, and on time.
Provide task allocation, monitoring, and quality checking of deliverables.
Act as backup support for team operations, ensuring continuity of compliance workflow during absence or peak workload.
Ensure proper escalation and follow-up of pending compliance matters.
Job Requirements:
▪ Bachelor’s or Master’s degree in Supply Chain, Business Management, or related field.
▪ Minimum 3 years of experience in compliance, supply chain coordination, import/export, or related field.
▪ Strong understanding of HS codes and customs/import/export processes.
▪ Experience working in cross-functional and cross-regional environments (China / SEA preferred).
▪ Strong coordination, communication, and stakeholder management skills.
▪ Leadership experience in supervising junior team members is required.
▪ Proficiency in English, Mandarin, and Bahasa Malaysia (spoken and written)