Senior Facilities Manager
At WelbeHealth, we serve our communities’ most vulnerable seniors through shared intention, pioneering spirit, and the courage to love. These core values and our participant focus lead the way no matter what.
The Senior Facilities Manager provides strategic and operational leadership for WelbeHealth’s facilities portfolio, including new site development, ongoing facility operations, maintenance, vendor performance, equipment and supplies, occupancy services, and financial oversight. This role builds the infrastructure, standards, systems, and team capabilities needed to scale the facilities function as the organization grows. The Senior Facilities Manager creates, owns, and drives consistent enterprise processes, identifies and delivers continuous improvement opportunities, establishes performance measures and governance, and translates business needs into sustainable, repeatable solutions.
This role is different because the Senior Facilities Manager WelbeHealth:
- Owns the strategy and execution of facilities operations across a growing, multi-state portfolio, building scalable systems, standardized processes, and vendor partnerships that support new market launches and ongoing operational excellence
- Drives cross-functional collaboration and continuous improvement by partnering with market leaders and internal stakeholders to optimize facility performance, manage costs, mitigate operational risks, and deliver safe, reliable, and compliant environments that support our participants and team members
We care about our team members. That’s why we offer:
- Medical insurance coverage (Medical, Dental, Vision)
- Work/life balance - We mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
- 401K savings + match
- Comprehensive compensation package including base pay and bonus
- And additional benefits!
On the day-to-day, you will:
- Lead the facilities function’s operating strategy and translate organizational growth plans into scalable staffing, systems, service-delivery, vendor, and capital requirements, as well as create, own, implement, and continuously improve enterprise facilities policies, standard operating procedures, service level agreements, workflows, controls, and escalation paths
- Build repeatable and scalable processes that support new market launches, site transitions, and the ongoing operation of a growing multi-state portfolio
- Own assigned vendor portfolios including but not limited to janitorial, preventative maintenance, linens, hazardous waste disposal, and others as assigned, including ongoing vendor relationship management, creation of service level agreements to meet evolving operational needs, collecting and incorporating feedback from internal WelbeHealth operations leaders, and contract review
- Own the facilities service request platform and related technology roadmap, including intake, prioritization, assignment, escalation, closure, reporting, and user adoption
- Use operational data, stakeholder feedback, root-cause analysis, and external best practices to identify improvement opportunities and lead changes that increase quality, speed, consistency, cost effectiveness, and customer experience
- Define and monitor key performance indicators, service-level expectations, dashboards, and business reviews, communicating risks, trends, decisions, and corrective actions to senior leadership
- Direct facilities support for multiple market launches, including readiness planning, supply and equipment deployment, vendor activation, training coordination, clinic and kitchen setup, leadership updates, and operational handoff
Job requirements include:
- Bachelor’s degree in facilities management, construction management, business administration, healthcare administration, engineering, or a related field; equivalent relevant experience may be considered
- Professional certification such as PMP, CFM, FMP, LEED, or related credential preferred
- Minimum of seven (7) years of progressive experience in facilities, property, construction, or multi-site operations, including at least three years leading teams, programs, or complex cross-functional initiatives
- Demonstrated success building or scaling a facilities function, service-delivery model, or operating infrastructure in a high-growth organization
- Proven ability to create, document, implement, and sustain enterprise processes, standards, controls, and governance across multiple locations
- Experience leading end-to-end process improvement using structured problem-solving, root-cause analysis, change management, and measurable outcome tracking
- Experience overseeing maintenance, repairs, renovations, new site readiness, vendor services, facilities technology, and operational handoffs across a multi-site portfolio
- Demonstrated financial acumen, including budgeting, forecasting, variance management, business-case development, and identification of cost-saving and cost avoidance opportunities
- Strong vendor and contract management capabilities, including sourcing support, service-level management, performance reviews, issue escalation, and relationship governance
We are seeking a strategic, highly organized, and collaborative Senior Facilities Manager who is passionate about operational excellence, process improvement, and building scalable facilities infrastructure. The ideal candidate brings strong leadership, project management, financial, and vendor management skills, with the ability to oversee multi-site operations, lead new market readiness, manage competing priorities, and drive consistent, cost-effective results. If you thrive in a fast-paced, growing organization and are energized by building efficient systems, developing high-performing teams, and creating safe, reliable environments, we’d love to hear from you!
Compensation consists of base salary plus bonus. WelbeHealth offers a competitive total rewards package that includes a 401(k) match, comprehensive healthcare coverage, and a broad range of additional benefits. Actual compensation will be determined based on experience and relevant qualifications.
COVID-19 Vaccination Policy
At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.
Our Commitment to Diversity, Equity and Inclusion
At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.
Beware of Scams
Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to fraud.report@welbehealth.com
Skills
As published by greenhouse · 22 questions · 5 written answers
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter
Short answers (4)
- Preferred First Name
- Please provide the URL to your LinkedIn profile as part of your application.
- If you were referred, please specify the referring individual's first and last name. Otherwise, enter “N/A."
- What is your desired pay?
Pick from a list (13)
- Do you have a bachelor’s degree in facilities management, construction management, business administration, healthcare administration, engineering, or a related field, or an equivalent combination of relevant education and professional experience?
- How many years of progressive professional experience do you have in facilities management, property management, construction, or multi-site operations?
- How many years of experience do you have leading teams, programs, or complex cross-functional initiatives?
- Are you willing and able to travel up to 20–25% of the time, including travel to facilities and new market locations as needed?
- If you reside outside the West Coast, are you able to work a variable schedule and provide support during Pacific Time business hours as needed?
- Which professional certifications do you currently hold? Select all that apply.
- Which facilities vendor services have you directly managed? Select all that apply.
- Do you have professional experience managing facilities within the healthcare industry or another highly regulated industry?
- Have you ever worked for WelbeHealth?
- Have you been referred by a current WelbeHealth employee?
- Are you a current employee of WelbeHealth?
- Texting Consent Policy
- Will you now or in the future require employer-sponsored work authorization or visa sponsorship to legally work in the United States? Applicants must be legally authorized to work in the United States without current or future employer sponsorship. At this time, WelbeHealth does not provide any employment-based visa sponsorship, including H-1B, TN, E-3, O-1, F-1 OPT/STEM OPT, or other employment-based work authorization.
Written answers (5)
- How many facilities or locations have you been responsible for overseeing simultaneously, and what types of facilities did you support?
- Describe your experience building, implementing, or scaling a facilities function, service-delivery model, or standardized operating processes across multiple locations. What was your role, and what outcomes did you achieve?
- Describe your experience leading or supporting new facility openings, renovations, site transitions, or operational readiness initiatives. What responsibilities did you own, and how did you ensure facilities were ready for operations?
- If yes, please describe your experience, including the type of organization or industry, the facilities you supported, and your responsibilities related to regulatory compliance, safety standards, inspections, audits, or operational readiness.
- Do any of your relatives currently work for or at WelbeHealth? If so, who?