Senior Field Application Engineer (F/M/D)
NewWhy you should join:
Field Application Engineer role puts you at the heart of both customer relationships and technical decision-making. You directly influence product design, act as a trusted technical expert, and bridge customer needs with internal teams. It gives you a visible and impactful role in driving customer success and business growth.
Your main tasks:
- Demand generation at EMEA NES South region accounts including driving new product design-ins and identifies possibilities to sell the complete TE product portfolio,
- Maintains relationships and ensures high level of customer satisfaction,
- Closely collaborates with customer engineering department,
- Performs Voice of the Customer and communicates impact to internal stakeholders,
- Creates & maintains opportunities in Salesforce,
- Attend in meetings and conduct regular customer calls and presentations,
- Understands customer application and pain points as well as captures customer requirements and competitive landscape,
- Discusses customer roadmaps and identifies TE product gaps and new product opportunities,
- Cooperates with internal stakeholders from various subverticals to generate new products based on customer feedback,
- Reviews customers technical & quality specifications in alignment with internal stakeholders,
- First level support for all technical clarifications at customer and follow up on improvements,
- Organizes internal and external technical application workshops and events (e.g., technical days, trainings).
Key Goals & Objectives:
- Develop & manage customer opportunity pipeline,
- Conversion to Sales,
- Revenue growth,
- Customer satisfaction,
- New product implementation & development.
Your ideal background:
- Bachelor’s (or Master’s) degree in Engineering in one of the following academic disciplines: mechanics, electrics, electronics or similar relevant,
- 3+ years’ industry experience in engineering (required) and sales (advantage).
- Understanding of Industrial Applications like Machinery, Drives, Climate Solutions e.g HVAC, Robotics&Warehouse Automation, Automation Controls&Sensors, BESS&EVI, Data Infrastructure
- Outgoing with strong interpersonal and influencing skills and the ability to build strong, credible relationships with customers and internal stakeholders at TE,
- General business acumen and strong customer management skills,
- Clear, strategic thinker with ability to execute on priorities and work toward targets,
- Both English and Spanish language skills are required, Portuguese and Italian also an advantage,
- Ability to simplify and explain complex technical matters,
- Team player, likes to work with different colleagues from various backgrounds and cultures,
- Willingness to travel and visit customers (25+%), mainly in Spain and Portugal, possibly also Italy,
- Self-motivated with a passion for serving and helping customers,
- Open minded, think outside of the box.
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