Senior Field Application Engineer (MV & HV)

Job Overview

The Senior Field Application Engineer is responsible for providing technical support for technical services and application engineering functions. This will include close interaction with the technical services, sales, engineering groups and external customers for the High Voltage Cable Accessories portfolio for applications up to 245kV system.

Job Responsibilities

• Preparation and recommendation of product application documentation such as bills of materials and installation instruction.
• Provide technical application advice to customers and internal sales team.
• Application engineering / customization of existing products to meet customers’ requirements.
• Customer support during introduction and installation of new and existing products on site / at customers’ facilities
• Product demonstration, training, and presentation; this will require jointing skills to be able to install Cable accessories products for High Voltage applications up to 245kV.
• Liaise with Technical Services and Engineering as part of the new product development process providing ideas and customer/application requirements.
• Provide technical input into the tendering process.
• Train the customers on new and existing products.
• Travel domestic/international as required to provide product training and demonstration + customer visits
• Advise and communicate competitive market information and benchmarking from a field perspective (products, services, issues, opportunities

Key KPIs:

• Revenue targets
• Customer satisfaction on delivered training / product demonstration.
• New product pre-qualification

Job Requirements

• Qualified cable jointer up to 245kV cable accessories applications
• Engineering background in electrical is preferred
• 10+ years of cable accessories installation / application experience.
• Would have served a craft apprenticeship within the electrical engineering field and would be qualified to Degree or HND level in Electrical Engineering, or trade qualified cable jointer
• Ideally would have experience of working within the Power Utility or Cable/accessory industry.
• Highly practical in nature with good hand skills with an aptitude for problem solving.
  Computer literacy and hold a valid driving license.

Competencies