Senior Field Service Engineer
Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.
About this role
This position is for a Senior Field Service Engineer in Aftermarket and Service who is under general supervision. Installs, tests, services and repairs basic equipment to conform with company operating specifications and customer requirements. Performs basic on-site preventative maintenance, routine repair, and calibration after installation. May assist in orienting, training, and assigning the work of technical/business support employees.
Key Responsibilities
- Works under general supervision to perform on-site field service directly to customers regarding installing, updating, operating, maintaining, repairing and removing of equipment to meet customer requirements.
- Installs, tests, services and repairs basic equipment to conform with company operating specifications and customer requirements.
- Performs basic on-site preventative maintenance, routine repair, and calibration after installation.
- Inspects equipment on a regular basis to ensure proper functioning and provides basic repair services as needed.
- Maintains and analyzes equipment logs that record performance problems, repairs, calibrations, or tests and submits weekly reports summarizing these activities.
Required Qualifications
- High school diploma or GED
- 3+ years’ experience in the HVAC Controls Industry or similar low voltage systems.
- Valid Driver’s License
Preferred Qualifications
- Ability to communicate and resolve problems effectively. Excellent time management, attention to detail, and follow-through.
- Field experience and an understanding of the installation and operation of Automated Logic Controls and ability to understand/navigate third party control systems and integrations.
- Some experience with Automated Logic to include: WebCtrl, SiteBuilder, ViewBuilder, LogicBuilder, InterOp 3.02, Alert, Draw, EDB, Eikon, and Supervision.
- Experience interacting with a large and diverse number of simultaneous challenges, requiring knowledge of multiple disciplines.
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