Senior Field Service Engineer
Posted Updated
In This Role, Your Responsibilities Will Be:
- Perform a variety of related functions such as: on-site instruction of customer personnel; writing and modifying maintenance procedures; quality control tests and/or product evaluation.
- Direct efforts of customer personnel engaged in installation of control systems, sub-systems, equipment, or their routine modification/repair.
- Provide direct engineering advisory assistance to the customer, and liaison within the company, on issues dealing with the equipment or related matters.
- Create complete and timely reports on all activities with emphasis on defining problems encountered, services.
Who You Are:
You understand the importance and interdependence of internal customer relationships. You show a tremendous amount of initiative in tough situations and are exceptional at spotting and seizing opportunities and you acquire data from multiple and diverse sources when solving problems.
For This Role, You Will Need:
- Bachelor's degree in engineering, computer science or related technical field, or equivalent combination of education and experience
- 5+ years of related experience engaging with customers for the installation of control systems, loading application software, loading, installing and maintaining network equipment
- Be able to travel up to 90% of the time
- Legal authorization to work in the United States without sponsorship now or in the future
Preferred Qualifications That Set You Apart:
- Experience programming with PLC and/or DCS software
- Experience with Emerson Ovation software
Our Culture & Commitment to You: