Senior Field Service Engineer

Job Description

Field Service Engineer / CNC Service Engineer

Location: US, National
Salary Range: $120,000 – $160,000
Employment Type: Full-Time

Field Service Engineer / CNC Service Engineer required to join a global manufacturer of CNC machine tools.

Field Service Engineer / CNC Service Engineer responsibilities:

• Meet customers across the US to service, install, repair and maintain a range of advanced CNC machine tools.
• Deliver after-sales support by training customers, installing, inspecting, troubleshooting, and upgrading CNC machinery and related systems.
• Coordinate and execute installation, maintenance, and enhancement tasks, while investigating and resolving customer-reported technical issues to minimize future downtime.
• Analyze technical information to identify root causes, implement repairs or improvements, and relay findings to senior management.

Field Service Engineer / CNC Service Engineer requirements:

• A degree or equivalent qualification in electrical or mechanical engineering is advantageous.
• Prior experience servicing and maintaining CNC machine tools.
• Strong knowledge of CNC control systems (Heidenhain, Siemens, Fanuc) and previous experience with PLC’s and drives.
• Willingness to travel to meet customers across the US when required.