Senior Field Service Technician
Summary
Senior Field Service Technician maintains, troubleshoots, and optimizes industrial water treatment systems at a customer site, working with pumps, motors, and filtration equipment.
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
๐ Join Xylem in the Global Mission to #LetsSolveWater!
At Xylem, we're helping solve the world's toughest water challenges through innovation, sustainability, and technology.
With more than 23,000 employees operating in over 150 countries, we develop solutions that move, treat, monitor, and protect the world's most important resource: water.
If you're looking for meaningful work where you can make a real impact every day, we'd love to hear from you.
๐ง Keep Critical Water Systems Running. Make an Impact Every Shift.
Senior Field Service Technician | Lemont, Illinois
Are you a mechanically inclined problem solver who enjoys working independently and taking ownership of critical operations?
We're looking for a Senior Field Service Technician to support water treatment operations at a major industrial customer site in Lemont, Illinois.
In this role, you'll be responsible for monitoring, maintaining, troubleshooting, and optimizing water treatment systems that are essential to the customer's daily operation. You'll work directly with pumps, motors, filtration systems, reverse osmosis equipment, and other water treatment technologies while playing a critical role in keeping operations running safely and efficiently.
๐ฅ Why This Role Is Different
โ Dedicated customer site with long-term equipment ownership
โ Work independently with a high level of responsibility
โ Exposure to industrial water treatment technologies
โ Combination of maintenance, troubleshooting, operations, and customer support
โ Personal Assigned Vehicle (PAV)
โ Opportunity to support a major refinery operation
โ Strong career advancement opportunities within Xylem
๐ What You'll Be Doing
Water Treatment Operations
- Monitor and maintain 2 permanent water treatment systems at the customer site.
- Complete operational rounds, readings, inspections, and system checks.
- Record equipment performance data and operational information.
- Support daily water treatment operations and system reliability
Maintenance & Troubleshooting
- Replace cartridge filters and perform preventative maintenance activities.
- Troubleshoot pumps, motors, and light electrical issues.
- Support repair and maintenance activities on water treatment equipment.
- Perform mechanical maintenance tasks and equipment inspections.
- Assist with troubleshooting filtration and treatment systems.
- Help identify and resolve equipment performance issues.
๐ฏ What We're Looking For
Required Qualifications
- High School Diploma or equivalent.
- 2+ years of industrial, mechanical, maintenance, field service, or water treatment experience.
- Strong mechanical aptitude.
- Experience replacing motors, pumps, or rotating equipment A PLUS
- Basic electrical troubleshooting experience.
- Strong attention to detail.
- Ability to work independently with limited supervision.
- Strong commitment to workplace safety.
- Valid driver's license.
Preferred Qualifications
- Reverse Osmosis (RO) experience.
- Industrial water treatment experience.
- Pump maintenance and troubleshooting experience.
- Industrial maintenance experience.
- Water and wastewater treatment operations experience.
๐ง Skills That Will Help You Succeed
๐น Mechanical troubleshooting
๐น Pump maintenance
๐น Motor replacement
๐น Water treatment operations
๐น Reverse Osmosis systems
๐น Filtration systems
๐น Industrial maintenance
๐น Problem solving
๐น Independent decision making
๐น Safety leadership
๐น Attention to detail
๐น Documentation and reporting
๐ What We Offer
โ Competitive Compensation
โ Medical, Dental & Vision Coverage from day 1
โ 401(k) with Company Match
โ Paid Time Off
โ Career Development Opportunities
โ Company Vehicle Program
โ Training & Professional Growth
โ Employee Wellness Programs
โ Xylem Watermark Volunteer Program
โ Opportunity to work with industry-leading water treatment technologies
๐ง Ready to Make an Impact?
If you're an experienced, mechanically inclined technician who enjoys working independently and keeping critical systems running, we'd love to meet you.
๐ Apply today and help us #LetsSolveWater. ๐๐
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation