Senior Field Support Technician

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. (On-Site position) Responsible for delivering world class field support services across all BILH entities and its affiliates. Using the Information Technology Service Management suite provided, this Tier 2 and 3 in-person support position is responsible for all aspects of customer requests and incident management. This includes acting as an escalation point on tickets not resolved by…