Senior Finance Analyst - FR, AWS Account Receivable
Key job responsibilities
- Research, analyze and resolve the Customer’s inquiries and payment blockers
- Reconcile AR balances, manage and resolve every financial discrepancy between our and Customers’ accounts
- Earn customers’ and peers’ trust and build long-lasting relationship
- Participate to cross functional and process improvement projects
- Create and implement standard operating procedures and process workflows.
- Analyze, recommend and implement process improvements
- Collaborate with the Global Finance Operations team, stakeholders and internal business partners in other world’s regions
- Timely report via weekly metrics and provide status updates on customers’ accounts and projects
- Participate in operational excellence activities
- Continually look at ways to improve the customer experience