Senior Foundation Operations Specialist

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.





Work Shift:

8 Hours - Day Shifts (United States of America)



Scheduled Weekly Hours:

40



Compensation:

Salary Range: $26.00 - $41.50





Union Position:

No



Department Details

Project Management: Lead and coordinate strategic Foundation Operations projects from planning through implementation, ensuring timelines, stakeholders, and deliverables stay aligned.

Technology & Systems: Support implementation, optimization, and ongoing management of the Foundation CRM and other technology platforms, identifying opportunities to streamline processes and improve how teams use technology.

Portfolio Management: Support nonprofit fundraising portfolio management by using data and analytics to help fundraisers prioritize donors, evaluate portfolio effectiveness, and identify opportunities for engagement.

Prospect Research: Conduct and coordinate prospect research to identify, qualify, and better understand prospective donors, providing actionable insights to support fundraising strategy.

Data & Analytics: Leverage CRM data, reporting, database analysis, and donor analytics to identify trends, opportunities, and areas for improvement.

Summary

Provides advanced level of support to Foundation Operations activities. Independently seek out additional information, knowledge and training to further understand the Foundation CRM and other platforms. Analyze process workflows within various functional areas to best understand improvements and associations, specifically with relation to fundraising reporting, database analysis and donor analytics.

Job Description

Provides advanced level of support and coordination of foundation operation activities with a knowledge of the principles, practices, and ethics for non-profit fundraising. Collaborates with Foundation team members to support the processing and analysis of outreach efforts and fundraising strategies that maximize participation and/or contributions and minimize costs.

Prioritizes and completes activities associated with gift acceptance, processing and receipting ensuring confidentiality of associated data information. Fully understands and applies industry and professional standards related to regulations of varied gift types contributing to the analysis of gifts ensuring appropriate, accurate and timely documentation within associated CRM systems. Prepares receipts and acknowledgement letters in accordance of IRS regulations. Oversees database maintenance, accessing and updating donor files and maintaining information with proficiency and accuracy.

Develops and deploys standard and custom reports, communications and dashboards in a manner suitable for those receiving it, including both internal and external recipients. Develops and maintains standards for internal foundation CRMs processes. Creates reports and tools necessary to assist with Foundation strategic planning. Provides recommendations to support the identification and analysis of trends or patterns within complex data sets to support the Foundation's development and stewardship functions by assisting with identifying potential stewardship strategies and portfolio management. Completes the monitoring and analysis of return on investment of various communication activities, including events, mailings, and digital communications. Utilizes outside sources, including social media and digital analytics, to monitor online engagement and marketing performance. Provides guidance in creating and executing data management strategies, making recommendations to improve data flow, availability, and quality. Works closely with all areas of the organization to develop an understanding of business requirements and goals to provide best service.

Ability to be adaptable and accommodate changing situations and workloads. Detail orientated with accuracy regarding processing and analysis. Proactively seek improvement and monitor feedback to make recommendations for information system modifications needed to support effective and accurate reporting and analysis for the organization.

Qualifications

Bachelor's degree required. In lieu of education, leadership may accept five years of applicable experience.

Previous experience of five or more years in business, finance, data science, statistics, information management, analytics, fundraising or related field is preferred. Previous experience operating reporting and analytic tools, such as Raiser's Edge or another CRM is preferred.

Sanford is an EEO/AA Employer M/F/Disability/Vet.

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to talent@sanfordhealth.org.