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Senior Full Stack Developer (Vinci AI)

Open 25d

Summary

Build and own a full-stack AI customer support platform using TypeScript, React/Next.js, Node.js, and PostgreSQL, integrating LLM agents to automate and improve support workflows.

Senior Full Stack Developer (Vinci AI)


Vinci AI is building AI agents for customer support that act, not just answer.


We're launching from inside a hundred-million-dollar scale-up with a clear ambition: build the next unicorn in customer support. Most AI support tools reply to tickets. Vinci acts - resolves them, escalates with full context when needed, learns from every interaction, and turns support from a queue into an automated operating layer.


We're looking for a
Senior Full-Stack Engineer who wants ownership from day one and the chance to shape a category-defining product from the ground up.


What You'll Do:

  • Own meaningful parts of our full-stack architecture - from idea to shipped product

  • Make sharp technical and product decisions, working closely with the founders

  • Build and improve our AI/LLM integrations at the product layer

  • Move fast, iterate often, and take real responsibility for what you ship

What We're Looking For:

  • Senior full-stack experience with strong ownership mentality

  • Strong TypeScript experience across the stack: React/Next.js, Node.js/Fastify, PostgreSQL, Redis, and background job systems such as BullMQ

  • Strong product mindset - you care about outcomes, not just code

  • Genuine passion for AI and building products people actually use

Nice to Have:

  • Experience with Drizzle ORM, pgvector, or vector/RAG-based systems

  • Experience building auth, permissions, and multi-tenant SaaS systems

  • Experience with support, helpdesk, CRM, or ticketing integrations such as Zendesk, Intercom, Freshdesk, Salesforce, or HubSpot

  • Experience shipping LLM-powered product features: tool calling, evaluations, observability, prompt/version management, or AI agent workflows

What We Offer:

  • Competitive salary based on experience and results, plus meaningful stock options for exceptional candidates

  • 24 paid vacation days + paid sick leave

  • Fully remote work with flexible hours

  • A culture of real ownership - your ideas get heard, your impact gets seen

  • The opportunity to build something meaningful at an early-stage company with big ambitions

Ready to build something category-defining? Join Vinci AI 🚀

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