Senior Hardware/Software Installation Technician

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Hardware/Software Installation Technician based in United States.

The Senior Hardware/Software Installation Technician will support a critical U.S. military IT modernization program through hands-on infrastructure, hardware, and software deployment.
You will conduct technical site surveys, assess infrastructure readiness, and document requirements for network and systems installations.
The role combines field engineering, hardware and software configuration, troubleshooting, testing, and technical documentation.
You will work across military installations, supporting NIPR and SIPR networks, Wi-Fi, VoIP, and related IT infrastructure.
The position requires close coordination with project leadership, government stakeholders, engineering teams, and field personnel.
This is a highly field-oriented opportunity for a proven technician who is comfortable working independently in demanding operational environments.
The role is remote but requires approximately 90% travel, including CONUS deployments and potentially OCONUS assignments.

• Participate in physical technical site surveys at military installations to assess power, available space, HVAC/cooling, connectivity, and other infrastructure requirements for new equipment deployments.
• Analyze existing fiber and copper cabling, patch panels, conduit, and related network infrastructure to identify upgrade or remediation requirements.
• Develop detailed Site Survey Reports (SSRs) and Installation Design Plans (IDPs), incorporating floor plans, rack elevation diagrams, power calculations, and other technical requirements.
• Prepare accurate Bills of Materials (BOMs) to support equipment procurement, installation planning, and logistics.
• Install, configure, and troubleshoot IT hardware, including routers, switches, crypto devices, UPS systems, and associated software and firmware.
• Load and configure Windows and Linux operating systems and apply security baselines, including STIGs, in accordance with applicable DoD cybersecurity requirements.
• Conduct burn-in testing, system validation, and readiness checks before final acceptance and deployment.
• Diagnose complex hardware/software interoperability issues in the field and coordinate with backend engineering teams to resolve technical challenges.
• Create and maintain engineering drawings, network diagrams, rack elevations, and other technical documentation using Microsoft Visio or AutoCAD.
• Serve as a technical point of contact during field activities and collaborate with project managers, program management personnel, government representatives, and site stakeholders.
• Maintain daily status updates and After Action Reports (AARs) throughout deployments and communicate progress, issues, and findings to project leadership.
• Ensure field activities comply with applicable safety requirements, military installation access procedures, training requirements, and technical certifications.
• Support teammates through knowledge sharing, mentoring, and maintaining current technical training and certifications.

Requirements:

• Bachelor's degree in Information Technology, Engineering, or a related discipline, combined with at least 5 years of experience in hardware/software integration and structured cabling; equivalent relevant experience may be considered.
• At least 5 years of professional experience in hardware/software installation, integration, troubleshooting, or related technical field operations.
• Proven experience conducting technical site surveys in Department of Defense (DoD) or federal government environments.
• Active Secret security clearance required at the start of employment; Top Secret clearance is preferred.
• Ability and willingness to travel approximately 90% of the time for CONUS deployments and potentially OCONUS assignments.
• Strong knowledge of network infrastructure, including fiber-optic and copper cabling standards such as single-mode, multi-mode, and CAT6.
• Understanding of electrical and equipment requirements, including NEMA plugs, UPS sizing, power calculations, and BTU/HVAC considerations.
• Proficiency with Microsoft Visio for network diagrams, rack elevations, and engineering documentation; AutoCAD/CAD experience is advantageous.
• Experience installing and configuring routers, switches, crypto devices, UPS systems, operating systems, firmware, and related IT equipment.
• Knowledge of DoD cybersecurity practices and system security baselines, including STIG implementation.
• Strong troubleshooting and problem-solving abilities, particularly for complex hardware, software, and interoperability issues.
• Preferred experience with U.S. Army Signal Brigade, DISA, or DoDIN network installation and modernization programs.
• BICSI Technician or RCDD certification is preferred.
• Strong written and verbal communication skills, with the ability to produce clear technical reports and collaborate with government and project stakeholders.
• Ability to work effectively in field-based, high-tempo environments while maintaining attention to detail, safety, and compliance.
• Ability to lift and carry equipment weighing up to 50 pounds and work in confined spaces such as server closets and raised-floor environments.

Benefits:

• Annual salary of $74,700.
• Remote work arrangement with extensive travel supporting U.S. military IT modernization missions.
• Opportunity to contribute to critical national security and federal technology initiatives.
• Exposure to enterprise-scale network, hardware, software, communications, and cybersecurity environments.
• Opportunities to work with government stakeholders, technical engineering teams, and mission-focused professionals.
• Professional development through required and role-relevant training and certifications.
• Team-oriented culture emphasizing collaboration, integrity, helpfulness, continuous learning, and mission focus.
• Equal employment opportunities, including protections for veterans and individuals with disabilities.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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