Senior Help Desk Technician

Overview SENIOR HELP DESK TECHNICIAN (BHAK): Bowhead is currently seeking/searching for a qualified On-Site Senior Help Desk Technician to deliver exceptional technical assistance to our end-users in Anchorage, AK. The selected candidate will be accountable for offering comprehensive support through in-person consultations, telephone communications, and email correspondence, with the aim of addressing client concerns related to computer malfunctions and inquiries pertaining to hardware and soft…