Senior Hitachi Engineer

Hitachi Storage & Cisco SAN L3 Administrator

Experience: 7+ Years | Level: L3 support with replication

Location- BKC, Mumbai- 24x7 shifts - 100% onsite

Role Summary

We are looking for an experienced Hitachi Storage & Cisco SAN L3 Administrator to provide advanced support, troubleshooting, performance management, and technical leadership for enterprise storage and SAN environments.

Key Responsibilities

• Provide L3 support for Hitachi Vantara enterprise storage environments.
• Administer Hitachi VSP/VSP 5000/VSP E storage platforms.
• Manage storage provisioning, LUNs, pools, RAID, host groups, masking and capacity.
• Configure and troubleshoot Hitachi replication technologies including TrueCopy, Universal Replicator (UR), GAD and ShadowImage.
• Administer and troubleshoot Cisco MDS SAN switches, including VSANs, zoning, ISLs, port configuration and FC connectivity.
• Troubleshoot complex SAN, storage, path, performance and connectivity issues.
• Analyze storage performance, latency, IOPS, throughput and capacity trends.
• Lead P1/P2 incidents, RCA, problem management and vendor escalations.
• Support storage migrations, technology refresh, DR exercises and failover/failback activities.
• Work closely with Server, VMware, Database, Backup, Network and Application teams.
• Mentor L1/L2 teams and provide technical guidance on complex issues.
• Participate in 247 on-call/escalation support.

Mandatory Skills

• Strong hands-on experience with Hitachi Vantara Storage.
• Strong Cisco MDS SAN administration and troubleshooting.
• Excellent knowledge of FC, WWPN/WWNN, zoning, VSAN, LUN masking and multipathing.
• Experience with Hitachi TrueCopy/UR/GAD.
• Strong L3 troubleshooting, RCA and incident management skills.
• Experience in large enterprise production environments.