Senior HR Ops Specialist (M/F)

Senior HR Ops Specialist (M/F)

(Massy - France)

Founded in 2000, Ivalua is a global leader in cloud-based spend management software.

OUR COMPANY

At Ivalua, we are a global community of experts who believe that digital transformation makes supply chains more sustainable and resilient, while improving collaboration with suppliers.

We achieve this through our cloud-based spend management platform, which enables hundreds of leading brands to manage their spending and suppliers while optimizing their profitability, ESG (Environmental, Social, and Governance) performance, reducing risks, and improving productivity.

Driven by our passions and fueled by our shared ambitions, we empower ourselves to meet challenges and create impactful experiences for our customers and our partner ecosystem, while giving meaning to our teams.

Find out more at . Follow us on LinkedIn

THE OPPORTUNITY:

CONTEXT:

Within the HR organization, the HR Ops department ensures the reliability of HR processes within the company. It plays a central role in quality of life at work, social compliance, and the digital transformation of HR processes, with a particular focus on integrating artificial intelligence into HR practices.

ROLE:

Within the People Operations team and reporting to the People Operations Manager, the Sr People Ops Specialist is a key player in HR administrative management for the EMEA region. As a true operational point of contact, they support employees throughout their lifecycle in the company and actively contribute to the continuous improvement of HR practices.

WHAT YOU WILL DO WITH US

Personnel Administration

• Manage and secure the entire contractual lifecycle of employees (employment contracts, amendments, certificates, internship agreements, apprenticeship contracts), ensuring compliance in the EMEA region.
• Structure, harmonize, and optimize onboarding and offboarding processes (IT REQ, trigram and extranet account creation, affiliations, participation in organizing integration weeks), with a focus on employee experience and operational efficiency.
• Process HR requests via the Extranet ticketing tool and ensure the system is kept up to date.
• Coordinate the relationship with occupational health services and manage work-related health topics.
• Secure sensitive contractual moments (probationary periods, renewals, confirmations) by providing proactive advice to managers and ensuring reliable practices. (Anticipating deadlines, calculating legal timeframes, coordinating with managers, drafting ad hoc letters.)

Compensation & Benefits / Payroll

• Act as the interface between the People Ops and Payroll teams to ensure the reliability and consistency of administrative data and variable elements.
• Participate in payroll preparation for specific tasks (e.g., for France, integrating absence files, meal vouchers, creating employee records as a backup for Myriam; for other EMEA countries, understanding the process in Remote).
• Participate in the development and updating of HR procedures and internal communications (absences, health insurance, time savings accounts, etc.).
• Contribute to the structuring and evolution of C&B policies (employee benefits, local EMEA schemes), with a comparative and market-oriented approach.

HR Data Management & Reporting

• Participate in updating our systems: completing/updating user records as they go, creating extranet accounts, etc.
• Use data from ticketing to identify levers for process optimization and reduction of operational workload.

HR Compliance / Labor Relations

• Participate in the preparation and monitoring of legal obligations related to individual and collective labor relations.
• Actively contribute to the company's social compliance in the EMEA region by monitoring regulations and proposing adaptation plans when necessary.
• Manage certain sensitive first-level topics (terminations, mobility, transfers) operationally and by providing risk analysis and appropriate recommendations.

Continuous Improvement & HR Projects

• Define and deploy a QWL (Quality of Life and Working Conditions) policy across the organization: diagnosis, action plan, monitoring indicators (absenteeism, engagement, psychosocial risks), coordinate internal stakeholders, and be a source of proposals.
• Identify and manage HR process optimization projects (automation, digitalization, simplification) in line with business challenges and the HR roadmap.
• Monitor HR innovations (including AI applied to HR) and formulate pragmatic recommendations aligned with the organization's needs.

YOUR PROFILE

Hard Skills:

• Master's degree (Bac +5) in Human Resources with at least 5 years of experience in a similar position in an international environment.
• Proficiency in French labor law and knowledge of international labor law (EMEA).
• Good knowledge of key HR processes: onboarding, offboarding, contractual management, payroll, labor relations.
• Interest in Comp & Ben topics: analytical skills, ability to propose solutions, implementation and management of schemes.
• Proficiency with HRIS and HR/payroll management tools.
• Proficiency with office tools (Excel, PowerPoint, Word) and collaborative tools.
• Ability to produce reliable HR reports and dashboards.
• Strong interest in artificial intelligence and digital tools: ability to identify relevant AI use cases for the HR function (automation, conversational assistants, data analysis, document generation) and to experiment with them.
• Fluent in English and French.

Soft Skills:

• Rigor and organizational skills: ability to manage multiple files simultaneously with reliability.
• Service-oriented and employee-focused: advisory and support posture.
• Discretion and confidentiality: absolute respect for personal and sensitive data.
• Proactivity and ability to propose solutions: ability to identify areas for improvement and drive them, particularly regarding the opportunities offered by artificial intelligence in HR processes.
• Curiosity and spirit of innovation: proven interest in AI and new technologies, desire to create and test new tools, challenge existing methods, and share findings with the team.
• Team spirit and cross-functional collaboration: working in connection with Payroll, HRBP, IT, managers, etc.
• Adaptability and agility: ability to evolve in a dynamic and international environment.
• Interpersonal and communication skills: ability to interact with various stakeholders (employees, managers, social partners, schools, public bodies and institutions).
• Analytical skills: ability to interpret HR data and draw relevant conclusions.

WHAT HAPPENS NEXT

If your application matches the skills required for this role, our recruitment team will contact you to schedule an initial phone call. Take a step closer to achieving your goals - apply today!

A dedicated recruiter will guide you through every step of the recruitment process. We are here to support you!

Our recruitment process is designed to assess your skills through a series of personalized interviews with our teams. Interviews will take place virtually and in person at our offices.

WHAT YOU WILL FIND AT IVALUA

• A "Hybrid" model (3 days on-site, 2 days remote),
• We are a team driven by the desire to push the boundaries of product and technological innovation,
• A constantly growing private company,
• A stable and profitable company,
• Every week, the opportunity to get together for a meal provided by the company,
• Thrive while pursuing your goals through a powerful team spirit, conducive to creativity and productivity,
• Reveal your professional potential through our training and career development program,
• Join a dynamic and international team composed of experts in their fields, and collaborate with people passionate about their work and guided by a shared vision,
• Experience an inclusive work environment open to diversity, where your contribution will be appreciated and valued,
• Take part in the many events organized by the company (sports competitions, musical events, and team building),
• Acclaimed by its employees, Ivalua has been named by Comparably ():

Driven by our differences - Your energy is our strength!

United by our values, we celebrate diversity and equity in all their forms to build an inclusive work environment. To help our customers make their supply chains more efficient, sustainable, and resilient, we rely on our international teams with diverse and varied backgrounds, skills, and perspectives. We believe in equal opportunity and diversity as drivers of innovation, fostering a spirit of inclusivity, a productive and pleasant work environment, and offering fulfilling career prospects for all Ivaluans.

Explore the Ivalua culture - watch this video to learn more!

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