Senior HR & Payroll Consultant

• Carry out all recurring and exceptional tasks related to the management of a client portfolio, including setting up client files in SILAE, onboarding new clients, managing registrations with relevant authorities and institutions, and updating client records in line with legal and collective bargaining agreement changes.
• Maintain responsive, reliable, and professional communication with clients, authorities, and stakeholders in both French and English.
• Participate in the recruitment, onboarding, training, and development of team members.
• Allocate client portfolios within the team according to individual technical expertise and experience levels.
• Review and validate the work completed by less experienced consultants and payroll specialists, including payroll processing, social contributions, final settlements, year-end activities, registrations, and complex client communications.
• Monitor work progress and ensure deadlines are met across the entire client portfolio.
• Oversee registrations and the administrative onboarding of new client accounts.
• Organize business continuity and backup arrangements in the event of a team member’s absence.
• Act as a key point of contact for clients and contribute to maintaining a high level of service quality.
• Support and mentor consultants during their learning journey and professional development.