Senior HRIS Analyst

Overview

Quest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. Quest strives to be the best of the very best in everything we do. We are fanatically customer-focused and are proud to support the most complex customers who have the highest IT demands in the world. It’s exciting, it’s rewarding, it’s hard work, and offers career and personal growth.

At Quest Software, we build technology that simplifies IT management and strengthens cybersecurity resilience for organizations around the world. Our people are central to our success, and we are committed to delivering an HR experience that reflects our global footprint, growth mindset, and employee-first culture.

The Opportunity

This isn't a keep-the-lights-on HRIS job. Quest Software is looking for a Sr. HRIS Analyst, based in Panama, to help administer, improve, and reimagine the HR technology behind our global workforce, including Dayforce (HCM/payroll), iCIMS (recruiting), Lattice (performance and compensation), and the connected platforms that power our people processes worldwide.

This team is in motion: while we maintain some systems, we're breaking and rebuilding others. We're looking for someone with the technical strength to do the job well and the curiosity to contribute to the HR tech roadmap: someone who sees change as opportunity. If that's you, please apply, even if you don't check every box!

This is a remote position based in Panama.

Responsibilities

What You’ll Do

System Administration & Data Management Some of this work is steady maintenance but where you make a difference is researching and implementing permanent fixes, not just quick patches, for broken or inefficient configurations.

• Maintain and administer core HR systems (Dayforce, iCIMS, Lattice, and others), including configuration, security roles, and workflows.

• Own the accuracy and integrity of HR data through regular audits, validation, and clean-up; good decisions start with good data.

• Keep configurations, security, workflows, integrations, and day-to-day system health in top shape, and build or update the documentation that keeps everyone aligned.

• Serve as an escalation point when issues arise, partnering with vendors and IT on root-cause analysis and permanent fixes.

Projects, Implementations & Transformation This is the part of the job that rewards curiosity and grit. You’ll spot the opportunity for change and help make it happen, alongside a broader HR team doing the same.

• Lead or support module rollouts, system implementations, enhancements, and vendor or platform changes, from discovery through go-live and hypercare.

• Coordinate data migration, integration mapping, testing, and cutover as our HR technology roadmap advances.

• Support the creation of user guides that drive genuine adoption of new tools and ways of working.

• Configure system changes and coordinate release management, including regression testing and UAT.

• Help gather requirements so functional specifications are clear from the start.

• Partner within HRIS and with HR Operations, IT, Finance, and system owners across the Americas, EMEA, and APJ to deliver aligned, scalable solutions.

Data, Reporting & Controls This work turns HR data into something the business can trust and use, with disciplined controls, clean reporting, and the follow-through to fix issues at the source.

• Protect data integrity through audits, validation, clean-up, and controls across integrated systems.

• Build or support automated reports and dashboards that meet business needs and let stakeholders self-serve.

• Support security, compliance, and audit requirements, including SOC and ISO controls.

• Ensure data readiness for the cycles that matter most, including compensation and performance.

Qualifications

What We're Looking For

Consider these a strong foundation, not a rigid gate. If you bring the drive and curiosity, we want to hear from you even if you don't have every item.

• Experience as an HRIS analyst, technical business systems analyst, or in a comparable systems role (3+ years).

• Hands-on exposure to enterprise HR platforms such as Dayforce, iCIMS, Lattice, or similar; grit and curiosity outweigh any specific system certification.

• Strong analytical and problem-solving skills, with real attention to detail, data accuracy, and confidentiality.

• Some experience with system implementations, integrations, configuration changes, or vendor transitions.

• A self-motivated approach; you work independently, prioritize well, follow through, and can carry the steady work as readily as the high-change work.

• Genuine curiosity, adaptability, and a continuous-learning mindset; you see change as opportunity, not disruption.

• Strong communication and relationship-building skills across technical and non-technical teams.

• Comfort collaborating across time zones with global, distributed teams; clear written and verbal communication in English.

• Must be located in Panama

Why This Role

This is a rare chance to grow from system caretaker to strategic partner while the roadmap is still being drawn. We won't pretend every day is thrilling, but we can promise your ideas will count and your growth won't stall. If you're driven by curiosity, energized by change, and ready to grow alongside a team doing real transformation, this is your chance!

Company Overview

Quest Software builds the foundation for enterprise AI with solutions in data governance, cybersecurity, and platform modernization. More than 45,000 companies — including 90% of the Fortune 500 — trust Quest to solve their most critical IT challenges. From securing identities and modernizing platforms to preparing data for AI, we help enterprises unlock their full potential.

Why Quest

At Quest, your work makes an impact. You’ll help organizations get AI-ready while building your career with a global team of innovators. We offer:

• Competitive pay, annual bonuses, and top-performer recognition.
• Comprehensive health, family, and retirement benefits.
• Flexible work options, generous PTO, and wellness programs.
• Professional growth through learning platforms, mentorship, and leadership programs.
• Inclusive teams that reflect the world we serve, supported by Employee Resource Groups and our Equality & Inclusion Council.

Quest is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Quest is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Quest are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Quest will not tolerate discrimination or harassment based on any of these characteristics. Quest encourages applicants of all ages.

Come join us. For more information, visit us on the web at Quest Careers | Innovate. Collaborate. Grow.

Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com. You can report job scams to the FTC (ReportFraud.ftc.gov) or your state attorney general. #LI-CJ